Receptionist/facilities Assistant

7 months ago

Smethwick, United Kingdom UHB Facilities Ltd Full time

**Post**: Receptionist / Facilities Assistant

**Reporting to**: Facilities Manager - UHB Facilities Limited

**Working Relationships**: To work with the Facilities team, Facilities Manager, patients, colleagues and visitors daily to ensure continuity of service and good communications and patient care is maintained.

**Location**: Smethwick Dialysis Unit

**Grade / Salary **Circa£22,816

**Role Summary**

Carry out and respond to a wide range of duties as requested from users of UHB Facilities Ltd. The role will also ensure UHB Facilities Ltd complies with all quality aspects required as set out in the Service Level Agreements with both providers and customers.

**Key Tasks**:
**Reception / Helpdesk / Out Patient Service**
- Provide front of house service, book patients in during clinic times and amend patient records, accordingly, using in house systems.
- Arrange patient transport where necessary.
- Carry out general admin duties and Finance as and when required.
- Booking and monitoring room bookings and ensuring daily room checks are made and relevant equipment available for the required room use.
- Liaise where necessary with the Facilities team and management team to escalate any issues or complaints.
- Manage stock control of stationery and monitor / replenish meeting rooms with beverage consumables when required.
- Opening and distributing of daily post and action as required.

**General**
- All staff to report an accident or incident in compliance with the company policy and procedures.
- Ensure confidentiality is maintained at all times.
- To attend mandatory training at times agreed by the Facilities Manager to comply with company policy.
- Participate when required in incident investigations.
- To undertake any additional training necessary for the role.
- All breaks to be taken as directed by the Facilities Coordinator and in line with the company policy.

**The post holder will undertake other duties as may be required to achieve UHB Facilities objectives.**

**General Information**:
**Vision and values**

**UHB Facilities Ltd Policies and Procedures**

The post-holder will be required to comply with all policies and procedures issued by and on behalf of UHB Facilities Ltd. In addition if the post-holder is required to work at other organisations premises they must adhere to the specific policies relating to the premises in which they work.

**Clinical Governance & Risk Assessment**

The post-holder must be aware of and ensure compliance with the Clinical Governance systems and Risk Management systems.

**Confidentiality**

Your attention is drawn to the confidential nature of information collected within the NHS. The unauthorised use or disclosure of patient or other personal information is a dismissible offence and in the case of computerised information could result in a prosecution for an offence or action for civil damages under the Data Protection Act.

**Data Protection**

If required to do so, the post-holder will obtain, process and/or use information held on a computer in a fair and lawful way; and hold data only for the specified registered purposes and to use or disclose the data only to authorised persons or organisations.

**Equal Opportunities and diversity**

UHB Facilities Ltd is striving towards being an equal opportunities employer. No job applicant or member of staff will be discriminated against on the grounds of race, colour, nationality, ethnic or national origin, religion or belief, age, sex, marital status or on the grounds of disability or sexual preference.

Selection for training and development and promotion will be on the basis of an individual’s ability to meet the requirements of the job.

As a member of staff at UHB Facilities Ltd the post-holder will have a personal responsibility to ensure that he/she does not discriminate, harass or bully, or contribute to the discrimination, harassment or bullying of a colleague or colleagues, or condone discrimination, harassment or bullying by others.

**Health and Safety**

The post-holder must make him/herself aware of the responsibilities placed on them by the Health and Safety at Work Act [1974] to ensure that the agreed safety procedures are carried out to maintain a safe environment for other members of staff and visitors.

**Flu Pandemic or major incident**

In the event of a flu pandemic or major incident, the post holder may be asked to undertake other duties not necessarily commensurate to the banding of this role. This could include duties in any facilities linked to UHB Facilities Ltd. Prior to undertaking any duties the member of staff will have full training and induction. No member of staff will be asked to undertake duties for which they are not competent or where they feel unsafe in their environment or could put patients or themselves at risk.

**No Smoking Policy**

The company has a no smoking policy. Staff are only permitted to smoke in designated smoking shelters. Members of staff must not smoke

  • Receptionist

    7 months ago

    Smethwick, United Kingdom Owen Payne Recruitment Service Ltd Full time

    Owen Payne Recruitment are currently recruiting for a part time receptionist for sickness cover for our client located in the B66 Area. **PREVIOUS RECEPTIONIST EXPERIENCE REQUIRED** - **Hours of work**:_ - Monday to Friday - 08:15-13:00 - **Pay**:_ - £10.42 per hour - **Role**:_ - Answering inbound calls - Making outbound calls - Greeting visitors -...

  • Receptionist

    5 days ago

    Smethwick, United Kingdom Aspire People Full time

    Location: - Smethwick- Industry: - Secondary SEN Primary Early Years- Salary: - £11.00 - £12.00 per hour- Reference: - 0000195306_1672812205- Contact name: - Aspire People Limited- **Job description**: Are you a Receptionist looking to transition into the Education sector? You must be willing to work on a temporary basis and between the hours of 8:00a.m....

  • Receptionist - Part Time

    5 days ago

    Smethwick, United Kingdom Lorien Full time

    **Receptionist - Part Time** - Our client, a leading insurer, are recruiting for a Receptionist to join the team on a part time basis, around 3 days per week. _ **Key Responsibilities / Accountability** - Meet and greet clients and visitors in a professional manner - Ensure clients and visitors are looked after expertly and efficiently - Lead the issuing...

  • Medical Receptionist

    6 days ago

    Smethwick, United Kingdom Lodge Road Surgery Full time

    Lodge Road Surgery is a long-established partnership. We are forward thinking practice of 6000 patients, providing quality healthcare and outcomes for our patients and working from a newly extended, and refurbished purpose-built premises in the Sandwell area. Our practice has been rated as Good by the CQC and we take pride in delivering quality care to our...

  • Medical Receptionist

    7 months ago

    Smethwick, United Kingdom Lodge Road Surgery Full time

    Lodge Road Surgery is a long-established partnership. We are forward thinking practice of 6000 patients, providing quality healthcare and outcomes for our patients and working from a newly extended, and refurbished purpose-built premises in the Sandwell area. Our practice has been rated as Good by the CQC and we take pride in delivering quality care to our...

  • Patient Services Assistant-smc

    4 days ago

    Smethwick, United Kingdom Modality Partnership Full time

    Modality Partnership Birmingham Division has a full-time and part time vacancies for Patient Services Assistants (Receptionist). The postholders will work at Smethwick Medical Centre.We are seeking dedicated postholders to join our team and who can display our CARE values: Commitment, Accountability, Respect and Excellence. This job is suitable for...

  • Office Administrator

    5 days ago

    Smethwick, United Kingdom mount uk ltd Full time

    ALL OFFICE AND ADMIN FULL PURCHASE LEDGER / MATCH INVOICES / RAISE QUERIES IN PROMT MANOR / INPUT TO SAGE DAILY / RECONSILING STATEMENTS / PAYMENT PLANNING / MUST BE ORGANISED / RELIABLE / KEEPING REPORTS / MAKING PAYMENTS / TAKING PAYMENTS **Job Types**: Full-time, Permanent **Salary**: £15,000.00-£21,000.00 per year Schedule: - Monday to...

  • Patient Services Assistant

    5 days ago

    Smethwick, United Kingdom Modality Partnership Full time

    **Job Overview** Modality Partnership Birmingham Division has a full-time and part time vacancies for Patient Services Assistants (Receptionist). The postholders will work at Smethwick Medical Centre. We are seeking dedicated postholders to join our team and who can display our CARE values: Commitment, Accountability, Respect and Excellence. This job is...

  • Maintenance Assistant

    7 months ago

    Smethwick, United Kingdom Equans Full time

    **Offer ID**: - 51881**Contract type**: - Permanent**Schedule**: - Full-Time**Country**: - United KingdomEquans are working closely in partnership with the Sandwell and West Birmingham NHS Trust to prepare for the opening of the **Midland Metropolitan University Hospital (MMUH)**, the **brand-new centre** of healthcare provision for the local...

  • Weekend Small Animal Vet

    3 days ago

    Smethwick, United Kingdom CVS UK Ltd Full time

    Are you looking to slow down your working week? Fancy working weekends only? Then read on! YourVets Smethwick is seeking a Weekend day Vet to provide care for our clients and patients. Within this role, you will work sole charge whilst being supported in all shifts by an RVN, PCA & Receptionist. This position is part-time working Saturdays and Sundays...

  • Shift Maintenance Assistant

    7 months ago

    Smethwick, United Kingdom Equans Full time

    **Offer ID**: - 51882**Contract type**: - Permanent**Schedule**: - Full-Time**Country**: - United KingdomEquans are working closely in partnership with the Sandwell and West Birmingham NHS Trust to prepare for the opening of the **Midland Metropolitan University Hospital (MMUH)**, the **brand-new centre** of healthcare provision for the local...

  • Accommodation Team Assistant

    1 month ago

    Smethwick, Sandwell, United Kingdom Sodexo Full time

    **Company Overview:** Sodexo, a leading food and facilities management company, is seeking a highly motivated individual to join our team as an Accommodation General Assistant at St Philips Catholic Primary School in Smethwick. As a key member of our team, you will play a crucial role in ensuring the smooth operation of our food and beverage service.The...

  • Food Service Assistant

    11 hours ago

    Smethwick, United Kingdom Sodexo Full time

    **Full job description** We currently have an opportunity for a food service assistant to join our team. This is a great opportunity for a customer focused individual to join a world leading food and facilities management company, which can offer great opportunities for career progression. **Role responsibility's** - To assist as directed with all aspects...

  • Food Service Assistant

    7 days ago

    Smethwick, United Kingdom Sodexo Full time

    **Full job description** We currently have an opportunity for a food service assistant to join our team on a fixed term contract to cover maternity leave.This is a great opportunity for a customer focused individual to join a world leading food and facilities management company, which can offer great opportunities for career progression. **Role...

  • Admin Assistant with Sage Experience

    4 days ago

    Smethwick, United Kingdom A S J Facilities Building Management Ltd Full time

    Answering incoming calls; taking messages and re-directing calls as required - Data entry (sales figures, property listings etc.) - General office management such as ordering stationary - Organizing travel and accommodation for staff and customers - Arranging both internal and external events - Providing administration support to Senior Management -...

  • Maintenance Support Assistant

    2 weeks ago

    Smethwick, Sandwell, United Kingdom A&M EDM Full time

    About the RoleWe are looking for an experienced Laborer to support our construction team in A&M EDM. This is a fantastic opportunity to develop your skills and contribute to our success.Key ResponsibilitiesMaintenance and upkeep of our construction site.Using a fork lift truck to recycle materials.Monitoring and recording coolant levels.Completing projects...

  • Supply Chain and Logistics Admin Assistant

    3 days ago

    Smethwick, United Kingdom Rem3dy Health Limited TA Nourish3d Full time

    **Company Summary**: Nourished is the world’s first truly customized daily chewable supplement. Using a 3-tiered stack of patented technology, a revolutionary new hyper-suspension hydrocolloid technique and a next-gen recommendation algorithm matrix they are able to create a unique product, made up of 7 active ingredients for each person suited...

  • Supply Chain

    4 days ago

    Smethwick, United Kingdom Nourish3d Full time

    **Company Summary**: Nourished is the world’s first truly customized daily chewable supplement. Using a 3-tiered stack of patented technology, a revolutionary new hyper-suspension hydrocolloid technique and a next-gen recommendation algorithm matrix they are able to create a unique product, made up of 7 active ingredients for each person suited...

  • Supply Chain and Logistics Admin Assistant

    11 hours ago

    Smethwick, United Kingdom Rem3dy Health Limited TA Nourish3d Full time

    **Company Summary**: Nourished is the world’s first truly customized daily chewable supplement. Using a 3-tiered stack of patented technology, a revolutionary new hyper-suspension hydrocolloid technique and a next-gen recommendation algorithm matrix they are able to create a unique product, made up of 7 active ingredients for each person suited...

  • Junior Credit Controller

    7 months ago

    Smethwick, United Kingdom Supertouch Full time

    **Role Summary**: The Junior Credit Controller at Supertouch® plays a essential role in managing the sales ledger, minimising exposure to late payments and bad debts. Reporting to the Credit Controller, the role involves effective communication with customers, third parties, and internal teams to resolve queries, as well as day-to-day management of...