Hire Desk Controller

3 weeks ago


Stockport, United Kingdom The Recruitment Co Full time

**Job Title: Hire Desk Controller**
**Salary: £22,000 - £25,000p/a DOE**

**Hours: Monday - Friday - Full time hours**
**Location: Stockport, SK1**
**Full time, Permanent Job Opportunity**

Do you have Hire Controller or Customer Advisor experience in the tools/equipment hire industry? Are you based within the Stockport / Greater Manchester area and is happy with an on-site role? Well, The Recruitment Co is currently supporting a leader withinequipment rental who, due to continuous growth, are looking to add an experienced Hire Controller to the team.
**THE REQUIREMENTS**:

- Proven experience in a Customer Service role, preferably handling in-bound order/sales enquiries where you have used your skills and experience to successful complete transactions and satisfy your customers
- Experience in developing and utilising product knowledge
- Exceptional communication skills including negotiating and influencing.
- Comfortable using your own judgement and initiative to make decisions in line with our company policies and pricing structures
- A flexible and adaptable approach
- A good level of computer literacy in MS Office packages.

**THE ROLE**:

- Delivering a best-in-class service whilst using product knowledge and expertise to maximise up-selling opportunities
- Manage orders from enquiry to post-hire feedback, taking ownership of the customer journey and building relationships with regular customers
- Think on your feet and use your initiative to ensure delivery of the very best experience for the customers.

CPProfessional

The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.


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