Current jobs related to Service Desk Shift Supervisor - Portsmouth - Babcock

  • Cover Supervisor

    2 months ago

    Portsmouth, United Kingdom Supply Desk Full time

    Secondary Cover Supervisor in Portsmouth September 2024 Pay – 90 - 130 Location - Portsmouth Hours - 8am – 3.30PM Long-Term Full-time with the potential to become permanent Supply Desk are working closely with a Secondary School based in Portsmouth that are seeking a full time Cover Supervisor starting September (Permanent contract for right...

  • Shift Supervisor

    4 months ago

    Portsmouth, United Kingdom Flip Out Portsmouth Full time

    Looking for an ambitious individual to join our well established and successful Trampoline and Adventure Park. Are you currently an existing Supervisor looking for an exciting career change, this may be the opportunity you're looking for. As a Shift supervisor you would be responsible for the daily operations of the business, overseeing the team on each...

  • Shift Supervisor

    3 months ago

    Portsmouth, United Kingdom O'Neill's Full time

    As Shift Supervisor at O'Neill's Southsea, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more. Join us at O'Neill's. From breakfast to big nights out, our teams are the local legends. The atmosphere is electric, the food hearty, and...

  • Shift Supervisor

    3 months ago

    Portsmouth, United Kingdom Toby Carvery Full time

    As Shift Supervisor at Toby Carvery - Hilsea, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more. Join us at Toby Carvery, they don’t call us the ‘home of the roast’ for nothing! Our Toby Carvery family make every visit...

  • Front Desk Supervisor

    2 weeks ago

    Portsmouth, Portsmouth, United Kingdom Marriott International Full time

    Job SummaryThe Marriott International is seeking a highly skilled and experienced Night Manager to join our Front Desk team. As a Night Manager, you will play a critical role in ensuring the smooth operation of the hotel during the night shift, managing and supervising Night Hosts, and maintaining high standards of guest service and profitability.Key...

  • Front Desk Supervisor

    2 weeks ago

    Portsmouth, Portsmouth, United Kingdom Marriott International, Inc Full time

    We are seeking a highly skilled and experienced Night Manager to join our Front Desk team at the Portsmouth Marriott Hotel, a world-leading hospitality company.The ideal candidate will have a passion for delivering exceptional guest experiences and a strong ability to lead and motivate a team.Key Responsibilities:Ensure the smooth operation of the hotel...

  • Bar Shift Supervisor

    3 months ago

    Portsmouth, United Kingdom All Bar One Full time

    As a Bar Shift Supervisor, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a strong team that keeps our guests coming back for more. We are looking for someone with full-time availability, including weekends and holidays. **WHAT’S IN IT FOR ME?** - Flexible shifts - to fit...

  • Front Desk Receptionist

    4 months ago

    Portsmouth, United Kingdom Marriott International, Inc Full time

    **Job Number** 24025437 **Job Category** Rooms & Guest Services Operations **Location** Portsmouth Marriott Hotel, Southampton Road, Portsmouth, England, United Kingdom VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **JOB SUMMARY** The Portsmouth Marriott Hotel is looking for a Front Desk...

  • Service Desk Analyst

    3 months ago

    Portsmouth, United Kingdom Bell Integration - Driving Digital Transformation Full time

    OverviewWorking within a dedicated team across a 24/7 shift pattern you will be responsible for providing 1st Line Support covering covering critical systems for our diverse range of customers.This role is based on-site in Portsmouth.The RoleUtilising industry standard toolsets, you will monitor calls, emails and automated alerts, bringing them to an...

  • Service Desk Analyst

    3 months ago

    Portsmouth, United Kingdom Bell Integration - Driving Digital Transformation Full time

    OverviewWorking within a dedicated team across a 24/7 shift pattern you will be responsible for providing 1st Line Support covering covering critical systems for our diverse range of customers.This role is based on-site in Portsmouth.The RoleUtilising industry standard toolsets, you will monitor calls, emails and automated alerts, bringing them to an...

  • Service Desk Analyst

    3 months ago

    Portsmouth, United Kingdom Bell Integration - Driving Digital Transformation Full time

    OverviewWorking within a dedicated team across a 24/7 shift pattern you will be responsible for providing 1st Line Support covering covering critical systems for our diverse range of customers.This role is based on-site in Portsmouth.The RoleUtilising industry standard toolsets, you will monitor calls, emails and automated alerts, bringing them to an...

  • Service Desk Analyst

    3 months ago

    Portsmouth, United Kingdom Bell Integration - Driving Digital Transformation Full time

    OverviewWorking within a dedicated team across a 24/7 shift pattern you will be responsible for providing 1st Line Support covering covering critical systems for our diverse range of customers.This role is based on-site in Portsmouth.The RoleUtilising industry standard toolsets, you will monitor calls, emails and automated alerts, bringing them to an...

  • Front Desk Receptionist

    4 months ago

    Portsmouth, United Kingdom Marriott International, Inc Full time

    **Job Number** 23138405 **Job Category** Rooms & Guest Services Operations **Location** Portsmouth Marriott Hotel, Southampton Road, Portsmouth, England, United Kingdom VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** The Portsmouth Marriott Hotel is looking for a Front Desk Receptionist...

  • Shift Operations Supervisor

    4 weeks ago

    Portsmouth, Portsmouth, United Kingdom Veolia Full time

    About Veolia Veolia is a global leader in environmental solutions, dedicated to 'Resource the World'. We strive to improve communities, protect the environment, and foster an inclusive culture. Our employees are at the heart of our success, shaping the future of our business. Shift Operations Supervisor We are seeking a highly motivated and experienced...

  • Part Time Shift Supervisor

    3 months ago

    Portsmouth, United Kingdom Harvester Full time

    As Part Time Shift Supervisor at the Great Salterns - Harvester, you’ll give a warm welcome to everyone who visits. With a passion for great service and training great people, you’ll lead a team that keeps our guests coming back for more. Join us at Harvester, the nation's family favourite. Famous for our fresh rotisserie chicken, sizzling grills and...

  • IT Service Desk Team Lead

    17 hours ago

    Portsmouth, Portsmouth, United Kingdom Mexa Solutions LTD Full time

    Lead a Thriving IT Service Desk TeamWe're seeking a dynamic Service Desk Team Leader to drive our support team's success while staying hands-on with the tech you love.This is a unique opportunity to shape and lead a talented team of 1st and 2nd line engineers, managing everything from complex technical escalations and ticket allocation to staff 1-2-1s and...

  • IT Service Desk Team Lead

    19 hours ago

    Portsmouth, Portsmouth, United Kingdom Mexa Solutions LTD Full time

    Lead a Thriving IT Service Desk TeamWe're seeking a dynamic Service Desk Team Leader to drive our support team's success while staying hands-on with the tech you love.This is a unique opportunity to shape and lead a talented team of 1st and 2nd line engineers, managing everything from complex technical escalations and ticket allocation to staff 1-2-1s and...

  • Teaching Assistant

    4 days ago

    Portsmouth, United Kingdom Supply Desk Full time

    Overview Reference Pri-TA-2 and 6- ER Salary £75 - £85/day Job Location - United Kingdom -- England -- South East England -- Hampshire -- Portsmouth Job Type Contract Posted 15 August 2024Are you a passionate and enthusiastic teaching assistant seeking a new role? Do you have good primary curriculum knowledge? Apply now!Supply Desk are seeking a Year 2...

  • Teaching Assistant

    4 days ago

    Portsmouth, United Kingdom Supply Desk Full time

    Overview Reference TA-FT-Ports- KS1-ER Salary £75 - £85/day Job Location - United Kingdom -- England -- South East England -- Hampshire -- Portsmouth Job Type Contract Posted 16 September 2024Are you a passionate and enthusiastic teaching assistant seeking a new role? Do you have good primary curriculum knowledge? Apply now!Supply Desk are seeking a...

  • Service Desk Analyst

    1 month ago

    Portsmouth, United Kingdom Southern Co-op Full time

    At Southern Co-op we offer a lot more than just a job. As we are completely owned by our ,+ members, we put people first. Become part of the family who are proud to serve local communities and put people first. We have an exciting opportunity to join our team as a Service Desk Analyst to join our Commercial Support team on a part time basis. You’ll be...

Service Desk Shift Supervisor

4 months ago

Portsmouth, United Kingdom Babcock Full time

**Job Title: Service Desk Shift Supervisor**
**Location: Lakeside, Portsmouth**
**Compensation: £29,500 + Benefits**
**Role Type: Full time / Permanent**
**Role ID: SF46090**

**Make a Difference**
We are seeking a motivated Service Desk Shift Supervisor to join our business, as part of the 12x7 shift team within the Technical Service Desk. You'll be supporting and providing an excellent 1st line support service for all software, hardware, and networkissues to our customers, while at the same time supervising and motivating a small team of Service Desk Analysts.

**Who are we looking for?**
We are looking for someone to provide fault management and rectification support across the infrastructure. Therefore, excellent people and planning skills, focused on quality and attention to detail, ability to problem solve complex technical issues as wellas the ability to work under pressure are all key attributes in securing this role.

**What will you be doing?**
As a Senior Service Desk Shift Analyst, you will play a key role in providing first line technical support through agreed Service Levels and KPIs. This role will involve working shifts on a 4 on / 4 off basis of either 6.30am
- 6.30pm or 8.30am - 8.30pm onsiteat Portsmouth.

**Your duties will include**:

- To supervise and motivate a small team of Service Desk Analysts to meet targets and productivity goals
- To provide initial point of contact for technical and process escalations from service desk analysts.
- To provide support to the management team in the form of ad-hoc coaching and resource management during out of hours.
- To perform a customer facing role focused on delivering first class customer service, against established Service Desk performance targets and SLA's
- To assist and organised the shift specific duties, ensuring they are completed in a timely manner and their processes are maintained.

**The experience you'll bring**:

- Proven Service/Help Desk experience
- Customer Service Experience, both face to face and over the phone
- Experience in motivating and supervisor a small team.
- Proven experience in using a Service Management system to manage all incidents and requests.
- Ability to utilise active listening, analysing and understanding the needs of the customer
- ITIL awareness
- Must hold or have the ability to obtain SC security clearance

**What a role with Babcock offers?**:

- Generous holiday entitlement
- Pension Plan
- Access to make a difference for a sustainable environment for future
- A tailored personal development and training programme.
- Autonomy. Trusted and empowered to deliver and be your best.

**About Babcock**
Babcock Corporate Services (BCS) is a global function, with our largest site being Lakeside in Portsmouth, but we operate from multiple sites around the world. BCS supplies and operates all IT, security, procurement, and finance Shared Services. We are embeddedalongside the operations that we serve, enabling us to maintain close working relationships that support delivery to our customers. We drive standardisation, simplification and automation across Babcock, to help generate sustainable value for the group andour external customers.

**Interested to hear more? Please send across your CV and I will be in touch