Enterprise Architecture Governance Senior Lead

2 weeks ago


London, United Kingdom Citi Full time

As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and, in our clients’, best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our **Enterprise Operations & Technology** teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do. We keep the bank safe and provide the technical tools our workers need to be successful.

We design our digital architecture and ensure our platforms provide a first-class customer experience. Our operations teams manage risk, resources, and program management. We focus on enterprise resiliency and business continuity. We develop, coordinate, and execute strategic operational plans. Essentially, Enterprise Operations & Technology re-engineers client and partner processes to deliver excellence through secure, reliable, and controlled services.

The **Enterprise Architecture Group **is a dynamic strategic organization at the forefront of the Citi Transformation efforts. We act as a catalyst across businesses and functions driving the transformation of Citi into a simpler, customer-centric organization. We are responsible for partnering with business lines and functions to establish the framework for and execute the simplification program, which includes developing enterprise-wide domain taxonomies, publishing standard playbooks and procedures, as well as creating process and design engineering models. We also provide the businesses and functions with ongoing governance, program oversight, and metrics and reporting to ensure consistency, control, and accountability as it relates to the program. We partner with the business to develop the frameworks that are the foundations of everything we do.

EA team seeks to create and help implement an agreed end-state vision of Citi’s Business Architecture. It uses a process driven approach to define how capabilities are bounded, placed, deployed, shared, connected, and operated to meet business objectives.

**Responsibilities**:

- Establish in-depth knowledge on Enterprise Architecture (EA) and Citi Enterprise Architecture Methodology (CEAM) to understand how they integrate and contribute to Citi’s transformation.
- Work closely with Citi Businesses and function team to socialize, provide support, and drive adoption of CEAM and a process-oriented approach.
- Provide overarching centralized governance over CEAM activities and regulatory commitments across Enterprise Architecture i.e., Consent Order delivery, Change Management, Risk and Issue Tracking, Dependency Tracking.
- Centralized point of contact for senior EA and Enterprise stakeholders in Transformation, Data, E O&T on communications and deliverables related to CEAM.
- Support sustained execution of senior governance and stakeholder meetings at an Enterprise level while working closely to ensure the agenda and material meets the objectives. This includes chartered forums.
- Understand and synthesize strategic direction through meetings and discussions and translate into the delivery of successful results
- Ensure risks/issues are proactively managed and are timely escalated, as appropriate
- Provide credible challenge to Program/Project plans, risks, issues, and change requests.
- Support the creation and execution of Manager’s Control Assessment (MCA) for Enterprise Architecture to ensure documentation of the activities, identify risks and associated controls along with appropriate monitoring.

**Qualifications**:

- Relevant hands-on execution experience on governance and program management - with substantial exposure to Risk and Control.
- Outstanding analytical, strategic, and problem-solving skills with an ability to prioritize and multi-task in an effective and efficient manner.
- Excellent communication, interpersonal and influencing skills while collaborating across large organization. Able to engage/influence key decision makers at all levels of the organization.
- Integrity, maturity, dependability, a positive professional attitude and capable of managing internal relationships
- Experience and ease in interfacing with Senior Management, leading meetings with Subject Matter Experts and drive change by thinking out of the box
- Prior experience of running large scale program management / governance activities for large scale financial institution
- Excellent program management skills with a good track record of driving positive and sustained change with "roll up sleeves" aptitude including a proactive and 'no surprises' approach

**Critical Competencies**:

- Governance
- Project and Program Management
- Risk and Controls

**About Citi**:
Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial pr



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