Retail Assistant
6 months ago
Responsibilities:
- Greet and assist customers in a friendly and professional manner
- Provide exceptional customer service by answering questions and addressing concerns
- Maintain a clean and organized sales floor
- Stock shelves and merchandise products
- Process customer transactions accurately and efficiently
- Upsell products to maximize sales opportunities
- Communicate effectively with customers to understand their needs and recommend appropriate products
- Assist in inventory management and restocking of merchandise
- Collaborate with team members to achieve sales goals
**Skills**:
- Excellent time management skills to prioritize tasks effectively
- Proficiency in Spanish (written and verbal) to assist Spanish-speaking customers
- Basic math skills for cash handling and calculating discounts or promotions
- Strong phone etiquette to handle customer inquiries or orders over the phone
- Ability to upsell products and persuade customers to make additional purchases
- Effective communication skills to interact with customers and provide product information
- Ability to sell products by understanding customer needs and recommending suitable options
- Multilingual or bilingual skills are a plus for assisting diverse customer base
- Strong organizational skills to maintain a neat and orderly sales floor
Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of responsibilities, skills, duties, or requirements. The employer reserves the right to modify, add, or remove job duties as necessary.
**Job Type**: Part-time
**Salary**: £8.22-£12.38 per hour
Expected hours: 15 - 30 per week
**Benefits**:
- Canteen
- Company events
- Company pension
- Employee discount
- Free parking
- On-site parking
- Store discount
Schedule:
- Flexitime
Supplemental pay types:
- Bonus scheme
- Commission pay
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Retail sales: 1 year (preferred)
- customer service: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Ability to Commute:
- Croydon (required)
Ability to Relocate:
- Croydon: Relocate before starting work (required)
Work Location: In person
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