Customer Service Operative

2 months ago

Birmingham, United Kingdom EH Smith Builders Merchants Ltd Full time

**Customer Service Operative/Van Driver - Castle Bromwich**

Full Time, Permanent

We have an opportunity for a Customer Service Operative/Van Driver to join the team at our Castle Bromwich branch.

Key tasks will include:

- Awareness of new sales opportunities
- Counter stock maintenance/layout/stock take procedure
- Serving customers and picking orders
- Loading and Unloading HGV and customer's vehicles
- Stock rotation maintenance
- Delivering a first class customer service
- Driving Van / Tipper in accordance with the delivery schedule

**Person & Skills**

They will also need to be familiar with all aspects of stock handling and have experience selling heavyside building materials. The ability to build relationships with employees, local builders, contractors and suppliers are also key to the role.

**About Us**

With 100 years’ experience in the construction industry, we are proud to be one of the largest independent builders’ merchants in the UK. We pride ourselves on our excellent customer service, knowledgeable staff and comprehensive range of building products.

As a family run business, we put the customer first and continue to build on our core values ensuring that we offer our customers the best service possible - today, tomorrow and into the future.

**Benefits**
- A competitive basic salary
- Company pension scheme
- 23 days’ holiday + 8 Bank Holidays
- Life Assurance Scheme
- Health Cash Plan - Salary Sacrifice
- Company workwear/PPE provided
- Employee Assistance Programme

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension
- Health & wellbeing programme
- Sick pay

Schedule:

- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Birmingham, B36 0LB: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Do you have previous experience in the Builders Merchant industry? If yes, please provide more details

Licence/Certification:

- Full UK Driving Licence (required)

Work Location: In person

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