Final Mile Planner- Admin

3 weeks ago


Birmingham, United Kingdom Blue Arrow Full time

Core Competencies:

- Good communication written and verbal skills across the Pelipod team, contractors, engineers and customers
- Sound level of literacy, with an ability to converse clearly and concisely
- Excellent organisational skills
- Willing to go the extra mile to support the Final Mile solution
- Reactive/Proactive Support to engineers

Role and Responsibilities:

- Be the first point of call for Engineers
- To deal with inbound and outbound calls regarding maintenance of Pelipod's across the UK
- Develop a strong relationship and good rapport over the telephone with Final Mile Field Engineers/Managers and support team
- Update relevant systems and documents pertinent to the Field Planner Role
- Request and assist field service engineers in the maintenance of Pelipod's
- Working as part of a team to reduce asset downtime
- Continually provide excellent customer service
- Schedule reactive and proactive work with relevant field engineer based on allocated region
- Provide daily/weekly reports to Field Managers

Arrange stock movements (working closely with stock controller and warehouse team

this is a hybrid position

£12.95 per hour

Weekly pay

click apply

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.



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