Spa Reservations Coordinator

6 months ago


Stone, United Kingdom Moddershall Oaks Country Spa Retreat Full time

We have an exciting opportunity for a Spa Reservations Coordinator to join the team at Moddershall Oaks.

Your main job purpose is to contribute to the achievement of defined sales targets by answering in-bound telephone calls, making reservations, up-selling and tailoring packages to suit guest requirements.
You would make sure that bookings are correctly added to the system using detail and precision to ensure that nothing is missed and payments are made accurately.
- Experience working in a sales role
- Experience working in a busy office environment
- Experience delivering outstanding customer service, ideally on the phone
- Experience working to and achieving targets and deadlines

**Hours: 40 per week, including every-other-weekend, over a 2-week rolling rota**
**Salary: From £25,000 plus bonuses of £1-3k OTE**

Other benefits include training and development opportunities, free parking, complimentary access to our spa facilities, off-peak gym membership PLUS discounts on food, drink, event tickets, treatments, retail and more

It is important that all of our employees are made aware that we are based in a rural area with no access to public transport. Driving licence & access to own vehicle is essential.

**Job Types**: Part-time, Permanent

Pay: £25,000.00 per year

**Benefits**:

- Additional leave
- Company events
- Discounted or free food
- Employee discount
- Free fitness classes
- Free parking
- Gym membership
- Health & wellbeing programme
- On-site gym
- On-site parking

Supplemental pay types:

- Bonus scheme
- Commission pay

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person



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