Support Agent
3 weeks ago
About the role**Job Title**:Support Agent
**Location**: Reading (with some flexibility for hybrid or remote working)
**Salary**:£23,000.00 per annum
**Benefits**: A generous holiday allowance (30 days plus bank holidays), a 6% matched pension scheme, excellent training and development opportunities, and family friendly policies to support flexible working. We also offer a suite of voluntary benefits including a health cash plan, ride to work scheme, and additional voluntary money saving benefits.These are exciting times at Education Development Trust. Having secured a number of important new programmes in recent months to support education settings around England, we are seeking a **Support Agent **to assist in the delivery of a successful customer engagement plan.
As a Support Agent, you will be the first point of contact for the Practitioners, and you will support the Learning Coordinators with the day-to-day running of the LMS and web resources responding to any operational issues and ensuring they are resolved in a timely manner. You will also support the day-to-day administrative requirements of the LMS including generating reports & usage, administering learning communities and responding to queries and requests in a timely manner.
**Closing date**:Sunday 27th November.
**Interviews**: Will take place week commencing Monday 28th November.
- About the organisation
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