Retail Assistant

6 months ago

London, United Kingdom Ellis Brigham Mountain Sports Full time

What you’ll be doing:

- Helping customers select the best products for their needs - from Ski clothing to Helmets ,Goggles & Gloves.
- Continuously developing your knowledge and expertise around our products and sports to ensure you have the best skills possible.
- Creating an open and friendly environment in our stores to ensure everyone feels welcome.
- Working with the whole store team to deliver outstanding customer service and reach the store targets.
- Maintaining standards of the store so it is easy and enjoyable for customers to shop
- Carrying out store operations with care and accuracy

Who you are:

- You enjoy skiing, snowboarding or enjoy working with clothing
- Experience is preferable but enthusiasm is essential
- You enjoy problem solving
- You are able to listen and interpret customer’s needs
- You are able to effectively communicate what products you recommend to customers and why
- You enjoy working in a team of like-minded individuals
- You like being busy
- And, finally, you are committed to delivering excellent customer service, every time

What you get:

- Fair pay - the Real Living Wage after qualification period
- Flexible shifts - work to live, not live to work
- Training on all our great products and sports they cater to
- Work with the industry’s top products and most exciting brands
- An inclusive workplace that promotes and values diversity.
- You will be valued and treated as an individual in a close family run company.
- Opportunities for development and progression.
- Paid sick leave
- Mental Health support
- Refer a friend cash bonus.
- Generous staff discounts and pro-deals.
- Expedition Grant: help getting you outdoors and living your dreams
- Paid Charity days.
- Bike to work scheme.

**Job Types**: Temporary contract, Part-time
Contract length: 4 months

**Salary**: From £11.40 per hour

**Benefits**:

- Casual dress
- Company pension
- Cycle to work scheme
- Employee discount
- Health & wellbeing programme
- Paid volunteer time
- Sick pay

Schedule:

- 8 hour shift
- Day shift
- Weekend availability
- Weekends only

Ability to commute/relocate:

- London: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

- Tell us about your ski/outdoor experience. What do you do in your free time?

**Experience**:

- Retail sales: 1 year (preferred)
- customer service: 1 year (preferred)

Work Location: In person

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