Fraud Advisors

3 weeks ago

Glasgow, United Kingdom Project People Full time

**Fraud Advisors - 6 month Contract - Glasgow - Mobile Telecoms - Hybrid Working**

**What we are looking for**:
The Fraud Advisor will be accountable for the company's first line of defence against fraud.

We are looking for someone to be the eyes and ears of emerging fraud trends and will be given the opportunity to change and influence processes in combating this.
- Fraud Experts with an FCA background - good knowledge of Fraud within the Banking, Financial Services, Telco Fraud
- They deal mainly with Identity fraud - handling cases where customers make contact to say that they been a victim of fraud identity and due to this - there are payment and account problems
- The Fraud advisor would be involved with full investigation - assess if a case is fraud or not - go through different processes to arrive at conclusions and then make contact with customer to provide the outcomes
- Training will provided be on systems and procedures

**Key Skills needed**:

- FCA Background
- CIFAS background (Credit Industry Fraud Avoidance System)
- Strong on Excel - Advanced - spreadsheets, pivots, vlook ups, reports
- Experience using Experian hunter (system used in industry)
- Industry Experience - Financial Services, or Telco, Banking Fraud and Telco fraud

Project People is acting as an Employment Business in relation to this vacancy.

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