Credit Production Management

2 months ago

London, United Kingdom JPMorgan Chase Bank, N.A. Full time

The Global Credit Production Management Team at JPMorgan Chase is responsible for supporting proprietary technology platforms powering the Credit Trading business along with its user base of traders and sales personnel. The team supports front-to-back business functions, including client connectivity, high touch trading, pricing and analytics, algo trading, risk management, post trade and regulatory reporting.

Specific responsibilities will include reactive work managing high-profile major incidents and outages including stakeholder communications and managing major migrations / project initiatives. Responsibilities will also include proactive efforts to review low-level stability issues holistically, determining improvements and implementing tactical and strategic solutions for this, partnering across technology teams.

Technologists at JPMorgan are hands-on problem solvers. This role will require developing and executing a strategy for the team, but this will be informed through being hands-on involved in troubleshooting major outages, dealing with escalations, and personally leading improvement initiatives.

This role requires a wide variety of strengths and capabilities, including:

- BSc/BA degree or equivalent experience
- Previous experience working on a front-office aligned trading production management team is essential
- Excellent problem solving and analytical skills
- Enthusiastic, self-motivated and inquisitive. Able to demonstrate a strong sense of ownership and personal accountability.
- Advanced knowledge of development toolset to design, develop, test, deploy, maintain, and improve software
- Understanding of risk controls and compliance to departmental and company-wide standards
- Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals

As a functional people manager, leadership characteristics that will be expected include:

- Prior experience of leading a team (regional or global) is required
- Experience leading in a fast-paced environment, making prioritization decisions and adapting to rapidly changing priorities
- Ability to manage multiple projects and work collaboratively in influencing others across functions, regions, and technology areas
- Advanced communication skills with the capability to simplify complex technology concepts to non-technical stakeholders
- Ability to influence stakeholders, peers and counterparts to drive the teams agenda across disparate groups
- Strong presentation skills
- Ability to de-escalate situations and deal with challenging situations professionally
- Mentoring and coaching junior staff, to improve standards and aid with career development

The role's technical requirements are as follows:

- Working knowledge in one or more general purpose programming languages, plus an interest in learning other coding languages - previous experience of Python would be an advantage
- Working knowledge of development toolset to design, develop, test, deploy, maintain and improve software
- Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals
- Working knowledge of LINUX/UNIX operating systems
- Working knowledge of scheduling tools (Autosys, Control M)
- Basic Cloud knowledge would be an advantage (AWS or Kubernetes)
- Experience with database technologies, i.e., ability to develop and execute SQL queries
- Experience or knowledge of working in a DevOps / SRE model would be an advantage
- Knowledge of development tools (Jenkins, Git, BitBucket)

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

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