Sme Account Handler
2 months ago
**SME Account Handler / Broker**
**Location**: Sheffield
**Salary**:Negotiable
Our team at ECS are growing, why? because we've been adding more clients and want to make sure they get the level of service we provide consistently, along with the fact we want all of our staff to have manageable workloads.
The team are split across Commercial, SME and Personal Lines this role in particular sits across the SME and Personal Lines side so we're as happy to talk to SME focused brokers who want to continue building their career within SME or progress from PersonalLines.
**On a day to day basis you'll be**:
- Assisting clients with renewals, mid-term adjustments, documentation queries and quotations for additional products
- You'll be dealing with customers across both SME Commercial as well as Personal Lines cases
- Ensuring documentation and systems are accurate
- Working in a compliant and timely manner on all cases.
- Liaising with both internal and external stakeholders
**What's on offer**:
A fantastic team environment within a business that love looking after clients and continually go the extra mile to ensure fantastic service
A negotiable starting salary with regular 1-2-1's coupled with the standard benefits package (Holiday, Pension etc.) and a culture built around developing its staff
Once you've passed your probation we'd also be happy to fund professional qualifications
**Your experience**:
- You'll be able to communicate clearly and effectively with stakeholders at all levels and should be used to using Word, Excel and wider broking platforms (Acturis in an ideal world)
**Wider about us**:
ECS are part of GRP, the GRP Group aims to be one of the UK's leading insurance intermediaries delivering the best outcomes to clients, insurers, investors and our people. We acquire and develop businesses with the velocity of a start-up with a focused,straight talking, professional and accountable leadership who put the customer first and act with integrity and pride in what we do and meet our compliance responsibilities. We expect the same from everyone we hire. With a federated group of businesses, wecan offer a diversity of experience and with our overarching mission we can ensure the success of our people and business.
Role Synonyms: Account Handler, Insurance Broker, SME Broker
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