Senior Retail Sales Advisor

3 months ago

Seaford, United Kingdom Brewers Decorator Centres Full time

**Senior Retail Sales Advisor**

**Seaford**

**40 hours per week over 5 days**

**Monday to Friday with Saturdays on a rota**

**Competitive salary plus pension and company benefits**

We have an exciting opportunity for a friendly and reliable Senior Retail Sales Advisor to join the team at our Brewers Decorator Centres in Seaford, to provide exceptional service to our customers in-store. You will play a vital part in keeping the branch running smoothly and efficiently and providing essential support to the Branch Manager - experience with our products isn't strictly necessary if you are a natural leader and can bring great customer service, sales experience and team working skills to the table, we'll give you everything you need to succeed.

Conveniently located off the High Street and close to the train station, our Seaford branch has been attracting customers to the store for over 40 years. In store customers will find a well stocked showroom that includes a great selection of designer paints, wallpapers, fabrics, curtains and blinds. A perfect place for customers who are looking for design ideas for their home decor projects as well as professional decorators. We attract a mixture of trade and retail customers to the store and it’s thanks to the knowledge and experience of the team that we have earned our reputation for being the decorator’s first choice in the area. Store opening hours are Monday to Friday 7am - 5pm and Saturday 8am - 5pm.

A family-run business for almost 120 years; we are proud of our long history in our industry and have grown our branch network to over 200 stores nationwide in the Brewers Group. We know that our people make our business unique, and place great emphasis on the development and growth of our colleagues.

**As a Senior Retail Sales Advisor with Brewers, some of your responsibilities will include**:

- Assist the Branch Manager with developing the branch and the team including deputising in their absence
- Provide exceptional service to customers in the branch, to deliver upon our reputation for quality Brewer's service
- Have keyholder responsibilities, cashing up and associated supervisory tasks
- Allocate work to the team, keeping them motivated and driven
- Use product knowledge to provide recommendations and help customers find the best product for their needs
- Planning and agreeing sales forecasts with the Branch Manager in line with Company targets
- Ensuring orders and enquiries are dealt with and followed up on promptly
- Mix paint for Customers, process specialist orders, and request special stock within the Branch network
- Build relationships with customers to fully identify their needs and allow us to provide a comprehensive service
- Promote seasonal and special items, including merchandising goods in-store to increase visibility and sales
- Assisting with stock maintenance in the branch

**Who we are looking for to join our team**:

- Experience in a retail environment, ideally in a team leader or supervisory role
- Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations
- Highly motivated with the drive to succeed and do a great job
- Approachable, possessing an open and friendly personality - happy to help both customers and colleagues
- The ability to motivate and inspire colleagues to achieve the highest level of customer service
- Enjoys working and supporting a team, but can be relied upon to work as an individual at all times
- Keen to learn, develop skills, and progress within our industry
- Willing to attend training to become a Fire Marshall and/or First Aider if required
- Ideally lives within close proximity to the store to be able to respond to potential alarm calls out-of-hours
- An interest in our industry would be advantageous but not essential as product training will be given

**In return, we offer a comprehensive benefits package consisting of**:

- Competitive rates of pay
- 31 days holiday including bank holidays increasing with service
- Free life assurance
- We offer Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
- Brewers Colleague discounts give you huge savings on your home improvements
- Employee Assistance Programme - accessible to colleagues, partner/spouse and dependents
- Access to Medicash, an optional funded scheme where you can claim money back for the most common routine healthcare treatments
- Discounts and rewards with selected partners - major high street brands, supermarkets etc
- Additional financial assistance such as Cycle to Work Scheme, Season Ticket Loans and Helping Hand Loan Scheme for times of crisis,
- Staff uniform and uniform cleaning tax relief
- Comprehensive Induction Programme
- After a qualifying period, you will also be eligible for additional benefits such as profit-related pay, enhanced Maternity and Paternity pay and a chance to use one of our two Company Holi

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