Customer Care Administrator

3 days ago


Goole, United Kingdom Kennings Building Supplies Ltd eDecks Full time

Kennings Building Supplies Ltd are recruiting for a Customer Care Assistant to join their Team for approximately 40 hours per week (immediate start available).

Duties will include;
- Answering calls from Customers who have experienced problems with their order
- Communicating with Customers using our online Portal facilities
- Working as part of a team ensuring Customer notes are accurately logged
- Investigating and resolving Customer Complaints
- Processing Returned items
- Processing Refunds
- General Administration
- Technical assistance

Knowledge of Consumer Right Regulations would be an advantage but is not essential. Full Training will be given.

**Salary**: From £9.50 per hour

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Goole, DN14 5JB: reliably commute or plan to relocate before starting work (required)

Work Location: One location



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