Housing Gateway Officer

5 months ago

Enfield, United Kingdom Enfield Council Full time

The Market Management Service was established to ensure that Enfield’s private rented sector meets residents’ needs. The aim of the Market Management Service is to provide a range of PRS interventions and initiatives including emergency and temporary accommodation and PRS Housing Services, including procurement, allocation, and management services.

**The role**

The Housing Gateway Team will ensure the effective provision of tenancy and landlord services on behalf of Enfield Council and Housing Gateway Limited.

The Housing Gateway Team will support tenants to sustain their homes and work in partnership to proactively address tenancy issues, such as under/over occupation, rent arrears, ASB, hoarding, disrepair, etc.

The Housing Gateway Team will also manage the day-to-day relationship with PRS housing suppliers and contribute to the management of leases and contracts.

You should also have knowledge and experience in residential property management as well as some knowledge of welfare, housing policy and law, and safeguarding. An enhanced DBS check will be required.

You should be ambitious, proactive, collaborative, highly motivated, and ready for a new challenge.

**Contact Details**

**If you would like to know more about the role, please contact Feyza Katircioglu on +442081321444 for an informal discussion.**

We are passionate about our people and how we deliver services to our community in Enfield. That’s why we encourage a culture that puts our customers at the heart of everything we do - by empowering our people to work together to find solutions, be open, honest and respectful, take responsibility and listen and learn. If you value these behaviours too, we’d love to hear from you - and of course, we are always happy to talk flexible working, click **here** to find out more.

**Why it's great to work for Enfield Council**:

- An excellent pension through the Local Government Pension Scheme (LGPS).
- Up to 31 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas.
- A blend of remote and office-based working for most roles.
- Interest-free season ticket loan repayable over three or ten months.
- Career development and learning experiences from a range of training courses and learning methods.
- Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family.
- Health and leisure discounts and tax-free bikes for work.
- 1 month paid sabbatical for Children’s Social Workers

**This role requires you to upload your Work History and complete the supporting statement box addressing how you meet the requirements of the essential and desirable criteria in the job description and person specification.**

**Place**:
**Meridian Water | A major 20-year regeneration programme led by Enfield Council. Bringing 10,000 homes & 6,000 jobs to Enfield, next to the beautiful Lee Valley Regional Park

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