Claims Processor

**Due to contiuned growth, we are recruiting for a number of Motor Claims Handler to join our in-house Team**

You will be responsible for handling a portfolio of motor claims from initial report through to conclusion. The goal is to swiftly determine liability and pro-actively handle the relevant element of the claim to ensure the claim is settled effectively.

Performance is measured against several Key Performance Indictors with regular reviews. There is an opportunity to be rewarded with an annual bonus. We offer a blend of home and office working with a pattern of 1 day in the office per week (once probation passed)

**Responsibilities**:

- Managing claims caseload in accordance with the Markerstudy claims philosophy, claims handling procedures and service levels.
- Adhering to agreed personal authority limits, referring to line manager for authorisation where activity exceeds such limits.
- Ensuring compliance with all regulatory requirements
- Mitigating claim cost by achieving most economical settlement, through effective negotiation.
- Developing and maintaining effective relationships with colleagues and business partners.
- Pro-actively managing personal training and development requirements.
- abide by Company processes with regard to FCA compliance and Treating Customers Fairly

**Qualifications**:

- Working knowledge of Motor claims handling to include Indemnity, Liability, Third Party risks and other associated heads of claim
- Excellent communication
- Ensuring compliance with all regulatory requirements
- Strong customer service and communication skills
- Willingness to develop self and new skills
- Ability to work with flexibility in a proactive claims environment
- Good market knowledge
- Good commercial awareness

**What's in it for you?**

In return you will have access to some great benefits including, but not limited to:

- 25 days holiday + Bank holidays
- Lots of, clear and achievable, career development opportunities
- Discounts on 100s of big name retail brands, restaurant chains and experiences
- Healthcare Cash Plan
- Pension scheme at 5%
- Well-being support

And much more

**Job Types**: Full-time, Permanent

**Salary**: £20,000.00-£31,000.00 per year

**Benefits**:

- Health & wellbeing programme
- Sick pay
- Store discount
- Work from home

Schedule:

- Monday to Friday

Supplemental pay types:

- Yearly bonus

Work Location: Hybrid remote in Haywards Heath

Reference ID: TPCHG