Test Analyst

**Test Analyst - Accrington - come and join our awesome IT team and build a great career with us at Bensons**
**The Role - Test Analyst**

We are currently looking for an experienced Test Analyst to join our IT team, reporting in to the Change Manager.

The purpose of the role is to support the business in User Acceptance Testing Support (UAT), they will also be responsible for providing user support in the use and operation of all IT systems, provide guidance and support on processes and procedures, handleincoming calls, manage the support tickets and provide general administrative support to the team

Daily responsibilities include:

- Supporting Business Change Requests for UAT
- Support in the production of a UAT test plan for each change
- Production of test scripts and supporting the execution of the test scripts
- Gathering of UAT results and reporting to senior management
- Collating, logging and reporting of UAT failures
- Ensuring all applicable testing is signed off as appropriate prior to the change implementation
- Respond to requests for assistance and support in person, via the phone or electronically.
- Identify and escalate situations requiring urgent attention
- Inform management of reoccurring queries, issues and problems
- Support the senior management team in creating an inspiring team environment with open communication
- Keep up to date with organisation changes and business developments
- Support project rollout including early life support and BAU
- Support line manager in the delivery of projects
- Become an expert in all business systems and business procedures and processes

**Skills needed**

We are looking for an experienced Test Analyst with the following skills, experience and attributes to be successful in this role:

- Previous proven experience in UAT and an understanding of business operations and systems
- Proactive, self-motivated and career focused. Can use initiative when prioritising workload and be responsible for the tasks given
- Stays focused and meets deadlines, shows enthusiasm and perseverance, has good judgement and can work within a diverse team
- Problem solving skills and can be flexible and adaptable in approach
- Open, honest communication style with colleagues and wider team
- Positive 'can do' attitude and strives for continuous improvement

Full job description on request.

**Our Benefits**

In return for your contribution to the team’s performance, we offer a competitive base salary plus _all these extra benefits:_
- *Employee discount scheme for Bensons products
- *'Perks’ discounts from numerous high street and online retailers and service providers to save you money on your everyday purchases and bigger expenses such as holidays and travel, electrical goods, motoring and leisure products etc.
- *Pension scheme - provided by Legal & General
- *Healthshield cashback options for Health and wellbeing services (dental, optical, virtual GP, other hospital services and more)
- Access to Retail Trust services (guidance and support on retail issues, mental health, wellbeing & financial topics)
- Learning and development programmes to gain new knowledge and skills
- *Discounted gym membership
- *Cycle to work scheme
- Career progression - access to internal opportunities to build your career within Bensons for Beds
- *Long service awards and 'Love to Shop’ voucher rewards to spend as you like
- 28 days holiday, rising to 31 after 2 years’ service

(*qualifying periods apply)

**About Bensons for Beds**

We're Bensons for Beds We put Sleep Wellness at the heart of everything we do. With 100 years of experience in sourcing the best quality beds, frames and mattresses, at Bensons we understand how to design the perfect, tailored sleep experience. We have170+ locations and employ c 1800 colleagues. Under new ownership of Alteri Investors we have an ambitious 3 year plan to grow the business further and achieve our mission.