0-19 Admin Hub Scphn Practitioner

2 months ago


Wellingborough, United Kingdom Northamptonshire Healthcare NHS Foundation Trust Full time

As a first point of contact you must be able to give a good first impression of the service through excellent communication skills, empathy, conflict resolution, and remaining calm under pressure. You will need to have a good working knowledge of the wider services available for children, young people and families both internally in NHFT and beyond.

In a busy and high pressured environment you must be efficient at triaging and prioritising the clinical need coming through the 0-19 Admin Hub to ensure safe and effective service delivery. You must be confident in giving advice on a variety of topics across the 0—19 age range including but not exclusive to; breast feeding, introducing solids, child development, childhood illnesses, immunisations, weight management, parenting, sexual and mental health. You will also need to be able to liaise with other professionals who use the Hub as the front door to the service.

You must be willing and motivated to support and provide regular supervision to the 0-19 administrators, enabling reflective practice, learning and development to individuals and the team as a whole.

The Admin Hub opening hours will need to be covered from 08.00 to 17.00 primarily Monday
- Friday by the 0-19 duty workers.

NHFT is an integrated primary care and mental health Trust, providing physical, mental health and specialty services in both hospital settings and out in the community. Because we put the person at the centre of all we do, we focus on delivering care that is as easy to access as possible. This means many of our services can be provided at home, work or in schools. We also provide health services to various prisons and detention centres in Bedfordshire and Cambridgeshire.

For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the ‘About You’ Section of the document.


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