Customer Service Advisor

5 months ago

Horsforth, United Kingdom Radius Payment Solutions Full time

**Heard of us?**

We’re an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity and technology solutions. We support our customers with a range of products and services to meet their needs.

Since 1990 our ambition has never wavered. From humble beginnings, our vision and drive has seen us venture into new markets with confidence and stay ahead of market trends. Our mission is to help businesses of all sizes adapt to the future and take advantage of the opportunities that change brings. Sustainability is at the core of our offering. With our leading e-mobility solutions, we’re committed to guiding businesses through the energy transition, building solutions for a more sustainable, connected future.

We have an exciting opportunity for a Customer Service Advisor to join our team in Leeds.

**What would your day look like?**
- Answering inbound calls from customers and dealing with general enquiries
- Providing a friendly and helpful service, displaying a passion for customer service
- Accurately updating and maintaining an in - house system, processing mid-term adjustments and cancellations on existing policies
- Collecting payments for amendments or missed direct debit payments
- Solving customer queries throughout the life of their policy and general administration
- Document processing, letter writing, dealing with the setting up/cancellation of direct debits

**What do we expect of you?**
- Good customer service and communication skills
- Good organisation skills and ability to multitask with good attention to detail
- Good knowledge of Microsoft Office Products
- An ability to demonstrate initiative in problem-solving

**What can you expect of us?**
- A friendly culture that mirrors our proposition to our customers.
- A fast-growing organisation that defines itself as being agile and innovative
- A drive for continuous improvement, which you will be empowered to get behind from day one.
- A commitment to building a working environment that values inclusivity, innovation, agility, and drive.

And of course, you will be compensated competitively, with a good range of core benefits and bonus potential.

**Still curious?**

Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.
- We do not accept speculative agency CVs. Any CV received by Radius will be treated as a gift and not eligible for an agency fee. PSL agencies should only send CVs if authorised to do so by HR._

N.B. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.

**Job Title**: Customer Service Advisor

**Location**: Leeds, LS18 4DN

**Working Hours**: Monday to Friday, 9.00am to 5.15pm

**Salary**: up to £23,500

client services, customer success, insurance administration, client support, customer support, insurance service, Customer Experience, Customer Service Consultant, Customer Service Agent

  • Customer Service Advisor

    5 months ago

    Horsforth, United Kingdom Radius Payment Solutions Full time

    Job Advert **Customer Service Advisor** **Job Title**: Customer Service Advisor **Location**: Leeds, LS18 4DN **Working Hours**: Monday to Friday, 9.00am to 5.15pm **Heard of us?** We’re an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity and...

  • Customer Service Administrator

    1 month ago

    Horsforth, United Kingdom CV-Library Full time

    Are you looking for an interesting Customer Service role with a very fun product? This is a unique opportunity for an experienced Customer Service Advisor to join a small and sociable Customer Service team in Leeds. Any experience in Customer Service will be considered including Retail, Hospitality or Telephone Customer Service. THIS IS NOT A CALL CENTRE!!...

  • Sales and Customer Service Expert

    1 week ago

    Horsforth, Leeds, United Kingdom River Island Full time

    About the RoleWe're a dynamic and diverse brand with an exciting future, seeking enthusiastic and talented individuals to join our team. As a Sales Advisor, you'll play a key role in delivering exceptional customer service in a fast-paced environment.Your ResponsibilitiesProvide outstanding customer service, responding to customer needs and queriesWork...

  • HR Advisor

    1 month ago

    Horsforth, United Kingdom CV-Library Full time

    Are you passionate about HR and a real people person? We have an exciting opportunity here at apple hr for an experienced HR Advisor to support our diverse range of clients! HR Advisor 5 Feast Field, Horsforth, LS18 4TJ - Office, home and site working * Full time, Monday – Friday (9am- 5pm, 35 hours per week) * Permanent position * £30,000...

  • Sales and Service Expert

    3 weeks ago

    Horsforth, Leeds, United Kingdom River Island Full time

    About UsRiver Island is a much-loved brand with an exciting future. Our team is a diverse bunch of bright, talented people who love working together – and are proud of the work they do. We offer opportunities for progression and growth, whether you're interested in fashion, retail, or customer service.Our Sales AdvisorsOur Sales Advisors are the key to...

  • Customer Service Representative

    1 month ago

    Horsforth, United Kingdom Huntress - Leeds Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our small and sociable Customer Service team in Leeds. As a Customer Service Administrator, you will be responsible for providing exceptional service to our clients, taking orders for products, processing payments, and handling customer service issues.Key...

  • Customer Service Representative

    1 month ago

    Horsforth, United Kingdom Huntress - Leeds Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our small and sociable Customer Service team in Leeds. As a Customer Service Administrator, you will be responsible for providing exceptional service to our clients, taking orders for products, processing payments, and handling customer service issues.Key...

  • Customer Service Representative

    4 weeks ago

    Horsforth, Leeds, United Kingdom Tesco Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Colleague in our Horsforth New Rd Express store. As a Colleague, you will play a vital role in delivering exceptional customer service and contributing to the success of our store.Key ResponsibilitiesProvide excellent customer service, greeting customers...

  • Customer Service Representative

    4 weeks ago

    Horsforth, Leeds, United Kingdom Tesco Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Colleague in our Horsforth New Rd Express store. As a Colleague, you will play a vital role in delivering exceptional customer service and contributing to the success of our store.Key ResponsibilitiesProvide excellent customer service, greeting customers...

  • Customer Service Representative

    1 month ago

    Horsforth, Leeds, United Kingdom Tesco Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Colleague in our Horsforth New Rd Express store. As a Colleague, you will play a vital role in delivering exceptional customer service and contributing to the success of our store.Key ResponsibilitiesProvide excellent customer service, greeting customers...

  • Customer Service Representative

    1 month ago

    Horsforth, Leeds, United Kingdom Tesco Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Colleague in our Horsforth New Rd Express store. As a Colleague, you will play a vital role in delivering exceptional customer service and contributing to the success of our store.Key ResponsibilitiesProvide excellent customer service, greeting customers...

  • Sales Advisor 8hrs

    5 months ago

    Horsforth, United Kingdom River Island Full time

    We’re a much-loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together – and are proud of the work they do. Progression here can take you in all kinds of directions. This is what a career at River Island is like. And this is where yours starts. Application Deadline July 03, 2024...

  • Sales Advisor 8hrs

    1 month ago

    Horsforth, Leeds, United Kingdom River Island Full time

    About River IslandWe're a much-loved brand with an exciting future. Our team members are a diverse bunch of bright, talented people who love working together – and are proud of the work they do. Progression here can take you in all kinds of directions.What We're Looking For...Our Sales Advisors are the key to delivering the best possible service to our...

  • Sales Advisor 8hrs

    1 month ago

    Horsforth, Leeds, United Kingdom River Island Full time

    About River IslandWe're a much-loved brand with an exciting future. Our team members are a diverse bunch of bright, talented people who love working together – and are proud of the work they do. Progression here can take you in all kinds of directions.What We're Looking For...Our Sales Advisors are the key to delivering the best possible service to our...

  • Sales Consultant

    2 months ago

    Horsforth, Leeds, United Kingdom River Island Full time

    {"title": "Sales and Service Advisor", "content": "At River Island, we're passionate about delivering exceptional customer service and creating a welcoming environment for our customers. As a Sales and Service Advisor, you'll play a vital role in helping us achieve this goal.As a key member of our team, you'll be responsible for providing a high level of...

  • Sales Consultant

    2 months ago

    Horsforth, Leeds, United Kingdom River Island Full time

    {"title": "Sales and Service Advisor", "content": "At River Island, we're passionate about delivering exceptional customer service and creating a welcoming environment for our customers. As a Sales and Service Advisor, you'll play a vital role in helping us achieve this goal.As a key member of our team, you'll be responsible for providing a high level of...

  • Part Time Customer Service Assistant

    5 months ago

    Horsforth, United Kingdom Leeds Building Society Full time

    Branch/Department: - Horsforth**Location**: - HorsforthContract Type: - Fixed Term Contract - Six Months**Salary**: - £22,000 pro rataVacancy Working Pattern: - Monday to Friday 9.00-15.30Hours per week: - 32.5 - Looking for a _**_Customer Service role_**_ with an _**_award-winning_**_ business that cares about its _**_colleagues_**_ and...

  • Team Leader

    3 weeks ago

    Horsforth, Leeds, United Kingdom River Island Full time

    Job DescriptionWe are seeking a highly motivated and experienced Team Leader to join our team at River Island. As a Team Leader, you will be responsible for leading a team of sales advisors and ensuring that the store is run efficiently and effectively.Key Responsibilities:Lead and motivate a team of sales advisors to achieve sales targets and provide...

  • Renewals Executive

    5 months ago

    Horsforth, United Kingdom Radius Payment Solutions Full time

    Job Advert **Heard of us?** We’re an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity and technology solutions. We support our customers with a range of products and services to meet their needs. Since 1990 our ambition has never wavered. From...

  • Insurance Executive

    5 months ago

    Horsforth, United Kingdom Radius Payment Solutions Full time

    Job Advert **Heard of us?** We’re an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity and technology solutions. We support our customers with a range of products and services to meet their needs. Since 1990 our ambition has never wavered. From...