Sales Coordinator

4 days ago


Birmingham, United Kingdom Reed Business Support Full time

**Hybrid working role - Only 1 day in the office in Edgbaston**
**Amazing company culture**
**The team are currently earning £20-25,000 in bonus with no sales or outbound calls**

I know. It sounds too good to be true.
However I have been recruiting for this company for 8 years and they have grown rapidly in that time.

My client is a reputable private healthcare business who offer a service that changes the lives of their patients.
They are looking for a customer focused professional to join their friendly and welcoming team.
This role is a mix of coordination and consultative sales.

**The benefits of this role**
Salary = £20,000 per annum depending on experience
Bonus scheme = The current team member are currently earning £40-45,000 OTE
Hours = Mon-Fri 9am-5pm
Hybrid working = 1 day a week in the office
Parking is available on site
This will be a targeted role however the company ethos is selling through customer service and aftercare but you will be rewarded for the work you put in.
Everyone in the team have come from a customer service background

**Duties include**:

- Answering incoming calls to the sales team
- Following up on website leads
- Responding to incoming enquiries relating to the products and procedures available
- Booking consultations with specialists
- Book review appointments into the electronic diary system
- Send regular lists to relevant hospitals / teams
- Process payments by card and bank transfer and raise invoices on the Sage
- Assist with the admin and co-ordination of appointments
- Perform aftercare calls
- Ensure balance payments and Terms and Conditions received by patient
- To deal with incoming and outgoing post and courier services
- To develop a relationship with patients and completing follow up tasks where necessary
- Assist the Manager with additional tasks when required
- General admin duties such as filing, scanning, shredding, photocopying
- Must have previous phone based customer service or sales experience
- Is Target driven
- Team player and willing to achieve results for other members
- Experience within the medical, healthcare or cosmetic sector is a bonus but not essential
- Strong communicator
- Persuasive yet empathetic



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