Technical Author

HaslerRail AG is proud to have served the railway technology market for more than 136 years. We are the world leader in on-board electronics for inter-city, regional and light rail vehicles with a steadily growing product portfolio. All over the world, the name Hasler is synonymous with Swiss quality in global railway operations. The head office of HaslerRail AG is located in Berne, Switzerland. We currently have a need to expand our Product Management team and are looking to hire a dynamic, passionate and experienced Technical Author.

In this role, you will be part of the team responsible for producing the technical documentation that supports our range of onboard electronics. You will revise and originate data sheets and technical manuals that comply with rail and rolling stock standards and our own corporate format for customer-facing documents. Your output will communicate clearly to a range of users to facilitate the safe and efficient installation, operation and maintenance of our products. HaslerRail’s on-board electronics are best in class and this standard continues into our documentation deliverables.

**Key deliverables**:

- Technical data sheets for hardware and software products
- Operating instructions
- Installation and maintenance manuals
- Service and repair manuals
- Electronic turnover packages (ETOPs)
- Marketing material (occasional)

**Your main day activities and objectives**:

- Researching, writing and illustrating technical product support material including installation, operation and maintenance procedures.
- Planning allocated work to ensure that tasks are completed on time in line with departmental objectives and KPIs.
- Liaising with design engineers to obtain source information: engineering drawings, parts lists, HMI screenshots etc.
- Writing clearly and concisely ensuring consistency in terminology to avoid ambiguity and subsequent doubt and confusion for the reader.

**Requirements**:
**Required skills and experience**:

- Relevant educational qualifications (minimum HNC Mechanical / Electrical Engineering).
- An analytical mind, keen attention to detail and a desire to learn.
- At least four years experience in a technical authoring role in a multi-disciplined product / projected technology business.
- The interpersonal skills needed to complement the dynamic of the existing team and to demonstrate expected behaviours and standards.
- Experience with Adobe InDesign.
- The ability to discuss technical issues with hardware/software engineers and understand and absorb information quickly.
- Experience in interpreting design documentation: schematic diagrams, architecture diagrams, technical specifications, arrangement drawings etc. in order to extract relevant source information.
- Excellent command of the English language: spelling, punctuation, grammar and syntax.
- Ability to perform peer reviews.

**Good to have skills and experience**:

- Competence in another European language
- Knowledge of the rolling stock industry, railway network operations and associated standards and directives
- Experience in using the Adobe Creative Suite to generate documents
- Good level of competence with Microsoft products
- Experience with Siemens Polarion

**Benefits**:
What we offer:
We have flat hierarchies and encourage direct communication between departments and management levels. This allows us to make decisions quickly.

We give our employees full responsibility for their work tasks. We encourage all employees to take initiative and contribute to the operational excellence of the company, and we provide ample opportunities for them to achieve their personal and professional growth goals.

How to apply: