Sales Co-ordinator

5 months ago

Renfrew, United Kingdom Renewable Parts Limited Full time

**About us**

Renewable Parts is a fast growing and innovative supply chain partner in the wind energy sector. We offer services including supply chain management, refurbishment and technical services, as well as supply of parts and consumables. Renewable Parts currently work with leading wind farm owners and operators including RWE Renewables, SSE Renewables and Scottish Power Renewables.

**The role**

The Sales Co-ordinator is responsible for supporting all aspects of sales activity including providing high levels of service to our customers, assisting with quoting activity, and developing sales proposals closely with the sales team. They are also responsible for order related communications and ensuring the smooth delivery of goods to our customers by liaising with carriers to anticipate and solve problems. This is a key role within our team, ensuring the smooth running of the business by linking Sales and Operations, and ensuring timely communications between customers, suppliers, and internal colleagues.

**Key Responsibilities**

The Sales Co-ordinator is responsible for:

- Supporting the sales team with new sales enquiries and quotations
- Managing customer enquiries and correspondence
- Processing, acknowledging, and confirming customer Purchase Orders
- Updating daily reports and presenting results to the team in the bi-weekly production meeting and others as required
- Working with the warehouse and the procurement team to manage customer expectations
- Providing general office and sales order admin support to the wider team
- Ensuring adherence to the quality management system and all task related processes
- Drive to encourage continuous improvement
- Duty of Care for our own Health & Safety and that of others affected by their actions at work

**Key Requirements**
- Ability to work effectively as a part of a small team in a fast-paced environment
- Excellent communication skills with the ability to build relationships with a diverse range of customers, suppliers and internal colleagues
- Excellent attention to detail
- Experience in a customer facing role
- ‘Can do’ attitude with the ability to juggle multiple and often conflicting priorities
- Strong IT skills, particularly MS Excel, and CRM/ERP Systems

**Previous applicants need not apply.**

**Job Types**: Full-time, Permanent, Fixed term contract
Contract length: 9 months

Schedule:

- Monday to Friday

**Experience**:

- Customer service: 1 year (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

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