H and e Technical Support Officer

2 weeks ago

Warrington, United Kingdom Warrington Borough Council Full time

**The role**:
**Warrington is one of the most successful towns in the country, regularly being ranked as one of the best places in the UK for economic performance and quality of life for its residents.**

With Warrington’s economic success, regeneration, and growth we are seeking an enthusiastic person to work as a Technical Support Officer within the councils Highway Asset Maintenance and Street Works Team.

**What will you be doing?**

The role of the technical support officer is to provide technical support to a range of services to ensure it fulfils its statutory obligations and meets the wider corporate aims and objectives of the Council.

Investigate and respond to request for services, manage systems for recording and tracking responses to enquiries and supporting processes for efficient work programming.

You will be expected to undertake all aspects of administrative and project support therefore excellent IT skills including the ability to use spreadsheets, databases and utilise software packages to produce high quality documentation is essential.

**About you**

You will have an eye for detail and accuracy, to effectively manage data and reporting responsibilities.

You will require strong communication skills to work effectively with colleagues and stakeholders, and an ability to be flexible to meet changing demands.

You will ideally have knowledge and experience of working in a highways environment or have transferable skills to fulfil this role.

You will have good IT skills and have an ability to organise workloads around tight deadlines.

**Working hours**

This is a full-time, permanent position. 37 hours/week.

**Our benefits**

We value our colleagues in Warrington Council and have developed a number of benefits:

- Flexitime
- Generous annual leave allowance - 26 days annual holiday, raising to 31 after 5 years of service (pro-rata)
- Warrington rewards - discounts with local traders and national company’s
- Cycle to work scheme, employee car lease scheme, staff parking scheme,
- Our staff intranet helping to keep you informed.

For an informal discussion about the role, or if you have questions, please contact David Vasey, Highway Asset Maintenance & Street Works Manager 01925 442573.

Warrington Borough Council is a Disability Confident employer

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