Residential Night Concierge Va1607

3 weeks ago

London, United Kingdom Anabas Full time

Anabas Welcome is specialised in high-end reception and concierge services, the premium front of house division of Anabas. Our focus lies in supporting corporate office occupiers looking for a great workplace experience for their staff and customers.

We have a new opportunity to join our incredible team at Battersea Power Station as a Residential Concierge on the** NIGHT** shift.

The iconic Grade II* listed building and surrounding area has been brought back to life as one of the most exciting and innovative mixed-use neighbourhoods in the world, a place for locals, tourists, and residents to enjoy a unique blend of restaurants, shops, parks and cultural spaces. A legendary landmark thats a symbol of hope and positivity. Uniting people from far away and just around the corner to create a new community thats already thriving. This is a place to work, live, shop, eat and enjoy.

**Your responsibilities will include**:

- To provide a warm, courteous, and prompt welcome on arrival for all visitors to the building.
- To anticipate any resident needs, follow up and ensure that the resident expectations are met and where possible exceeded.
- Looking after all the resident needs whether it is arranging their laundry service, chauffeur, car service, private jet, theatre tickets etc.
- Personalised bespoke service is maintained for every individual resident knowing their preference and specific needs.
- Attention to detail on all aspects of the job, whether it is resident service or maintaining and managing the building to the required immaculate level.
- To ensure that accurate logs are maintained for any visitors, deliveries and are announced and escorted to resident apartments as per the set operating practices.
- Be reliable, flexible, honest and a strong advocate for Office Concierge.

**You will have**:

- Experience working as a security.
- Have exceptional communication skills.
- Understanding of 5-star Customer Service.
- The ability to work in a fast-paced environment in which you can maintain an exceptional level of service whilst managing multiple tasks.

**Preferred Qualifications & Licences**:

- IOSH Managing Safely
- UK Clean Driving Licence.
- Emergency First Aid at Work
- Experience working as a security would be beneficial.

**This is 4 nights on 4 nights off shift pattern, working 12 hours shifts from 8pm to 8am.**

**Benefits include:

- **
- **Salary - £31,098pa**:

- 20 days holiday per year inc. Bank Holidays.
- Employee Assistance Programme.
- Eyecare Vouchers.
- Perkbox.
- Recommend a friend scheme.
- Training & development opportunity.
- Free Uniform.
- We support licence payments on top of training.

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