Civil Parking Enforcement Officer

4 weeks ago


Matlock, United Kingdom Derbyshire County Council Full time

This is NOT an advertisement for Traffic Wardens (Civil Enforcement Officers). This post will primarily be office based responding to, and processing, appeals against parking tickets (Penalty Charge Notices (PCNs)) at all stages of the process. It will help develop how parking enforcement is provided on a day to day basis, deal with complaints and correspondence concerning Civil Parking Enforcement, and other Traffic Management matters as necessary.

Key skills include the ability to manage and prioritise your own work, the ability to work on your own unsupervised, maintaining computerised records, write detailed and factual responses to appeals, and manage members of the public with empathy and understanding of their personal circumstances.

The post is contracted to work for 4 days a week. We offer a flexible working pattern, normally based in Matlock, generous holidays and membership of the Local Government Pension Scheme.

For further information, or to informally discuss the position, please contact the parking team on 01629 538671.

Provisional Interview Date: Week commencing 16 October 2023

**How to Apply**:
**We are accepting CVs for this position so it’s easier than ever to apply Please include a covering letter outlining the reasons for your interest and your skills, knowledge and experience, taking account of the requirements set out in the job and person profile. CVs submitted without covering letters will not be considered.



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