Maintenance Operative

4 weeks ago

Manchester, United Kingdom Zenith Management Ltd Full time

**Role Summary**:
**Working Pattern: Full Time - 5 days out of 7 days**

**Location: Deansgate Square**

The Maintenance Operative role is vital in helping to manage the estate, providing a safe, secure and well-maintained environment and to above all, deliver a standard of service for residents and visitors, unmatched outside of the Zenith estates.

**Key Duties and Responsibilities**:
You’ll be expected to, amongst other elements of the role:

- Complete full building inspection/walk on a frequent basis to identify cleaning or maintenance issues. Ensure any issues are fully resolved
- Fix, repair or restore damaged or broken fixtures and fitting around the site.
- General maintenance duties including plumbing, painting and joinery
- To check working order and condition of: Lighting; Heating; Fire control system, alarms and smoke ventilation; Lifts; Water pumps and tanks; Doors and windows; Waste chutes; Access control systems, locks and security
- Carry out all cleaning requirements in line with the Building Services Schedule which typically include jet washing, guttering and maintenance of bin store rooms
- General maintenance and repairs in communal areas along with completing works within apartments such as fitting washing machines/fridge freezers ect.
- Replacing bulbs and sealing around baths.
- Litter picking and sweeping hard standing areas of grounds
- Keeping all internal surfaces free from dirt or marks
- Where necessary test, reset and leave in good working order any malfunctioned items, or report matter to either the on-site Building Manager or the Head of Maintenance
- Deal with third party visitors to the site, meeting contractors and signing-off site reports for contractors
- Take communal electricity meter reading for all properties as required
- Ensure health and safety needs are met during all cleans
- Manage refuse collection for site in line with weekly collection
- Manage any unplanned cleaning emergencies; directly where possible (spillages and accidents in communal areas)
- Respond to any requests from owners and tenants via phone

**Personal Qualities and Experience**:

- Great communication skills both verbal and written including confidence in handling conflict and demonstrating empathy in a professional manner
- Have a natural passion for customer service and hospitality is key to the success of this position
- Proven examples of your ability to follow procedures, to be proactive and action orientated and great organisation skills
- Take pride in your appearance and that of the estate; representing the best interests of the brand at all times
- Ability to work well within a team and assist and support colleagues, especially when handing over duties. Self motivated at times when you are on sole duty
- Hotel/ hospitality experience
- Basic IT skills including Outlook, Excel and Word

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Cycle to work scheme
- Employee discount
- Life insurance
- Referral programme

Work Location: In person

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