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Plants - Sales Assistant - Seasonal

4 months ago

Chertsey, United Kingdom Squires Garden Centres Full time

Squire’s is a family-owned group of 16 garden centres based in Surrey, Sussex, Middlesex, and Berkshire. Since 1936 the purpose of our business has been the happiness of those who work in it.

We are committed to growing our business and to promoting the highest standards in horticulture, catering, and retail.
We want our staff to enjoy working with us in a friendly, energetic customer focused environment.

We are pleased to announce this new position.

Your primary responsibility will be to provide professional support to our customers.

Working closely with the Garden Centre Manager to help the business to succeed.

Seasonal: 27th February - 31st July 2023

Rota: Monday, Tuesday, Wednesday & Friday 09:00 -18:00, Alternate Saturday 09:00 -18:00, Sunday 09:00 - 17:00.

Main duties and responsibilities:

- Provide an enjoyable shopping experience for everyone by:

- Ensuring all customers are greeted and offered assistance
- Handling customer queries courteously and efficiently
- Identifying customer needs through interaction, and taking appropriate action
- Excellent standards of merchandising and housekeeping are established and maintained in accordance with company guidelines

To be successful in this role, we are looking for people:

- Good friendly manner
- Good interpersonal skills
- Willing to learn

Rewards & Benefits:
We want our employees to be known for their friendliness, helpfulness, and good customer service, with their whole ethos being ‘nothing is too much trouble for our customers’. In turn we will provide an extensive benefit package, please see below.
- Employee Discount - 50% in Restaurants and 10% in Garden Centre on joining, increasing to 20% after 3 months service, 25% after 2 years’ service and 30% after 5 years’ service.
- Holiday (including bank holidays) - 5.6 weeks on joining increasing to 6.2 week after 2 years’ service and 6.6 weeks after 5 years’ service.
- Bonus - We reward our employees with a non-contractual bonus at Christmas, based on the profit of the company in any financial year. (first year is dependent on start date)
- Pension - We are all aware of how important it is to save for our retirement. We offer a Defined Contribution Pension Plan to new employees. If you pay into the plan and meet the government criteria, the company will too, and these contributions will be invested.
- Attendance - Our employees with 100% attendance in a financial year, are rewarded with Squire’s gift vouchers.
- Made A Difference Scheme (M.A.D) - A reward scheme for team members who make a difference to our business through; outstanding customer service, over and above normal duties or initiatives that have grown / inspired the business. There is a monthly winner and a ‘team member of the year’. All winners select a gift to receive.
- Learning & Development - You can look forward to a wealth of learning opportunities with us that will enhance and develop you with the skills and confidence you need.
- Free Parking - Available to all employees in the designated parking areas on our site.

**Job Types**: Full-time, Temporary