Sales Order Processor

6 months ago


Kendal, United Kingdom Lake District Estates - The Veg Patch - Kendal Full time

**About the Job**

We have a new opportunity for a Sales Order Processor to join our growing team at The Veg Patch You’ll provide additional support to our small, tight-knit crew, helping process orders received through our website from initial contact by the customer through to packaging and sending the parcels for delivery.

Working as a sales order processor, your main responsibilities will be:

- Dealing with customer enquiries
- Processing and packaging customer orders
- Managing deliveries and returns

Minimum 15 hours per week, over 3 days out of 7 with a flexible working pattern. Additional hours will be required during our peak period, October to January. There will be occassional weekend working.

**About You**

You will be friendly, pro-active and capable of working both alone and as part of a small team. Previous administrative experience would be preferred, as would some computer literacy. Due to the packaging and moving of parcels, this job would suit somebody more mobile.

**About Us**

Focussing on providing sustainable and ethically sourced children’s toys and activities, The Veg Patch’s priority is the creation of special memories and experiences for all involved, customer and employee alike. While we’re fairly new to the online retail market, we’re also backed by the history and stability of the Peter Rabbit & Friends retail outlets, found and loved throughout the Lake District.

We also have the added bonus of being part of Lake District Estates Company Ltd. Established over 80 years ago, Lake District Estates is a leading leisure and property business in Cumbria. Amongst its portfolio are: two of the region’s leading visitor attractions - Ullswater Steamers and Ravenglass & Eskdale Railway, a collection of Peter Rabbit & Friends retail shops, a residential letting portfolio, 6 holiday parks and a holiday marina village.

**Benefits**

In addition to the above salary, the following benefits are provided:

- Death in service life assurance benefit of 2 x annual salary*
- Enhanced employer pension contribution of 6% provided at least matched by employee*
- Company sick pay* - entitlement increases with length of service to a maximum of 3-mths full pay plus 3-mths half pay for those with 24 months service.
- Flexible working opportunities and family-friendly policies
- Training and development opportunities
- Employee wellbeing programme (in development)
- Pool car for business travel or business mileage paid at 45p per mile.
- 28 days annual leave (including bank holidays) increasing by 1 day per 5 years.
- *upon completion of 3-month probationary period_

We also provide the following staff discounts:

- Free travel for immediate family on Ravenglass & Eskdale Railway and Ullswater Steamers
- Staff discounts in retail and café outlets
- Discounted accommodation rates across the group including a friends and family rate.

**Job Type**: Part-time
Part-time hours: 15 per week

**Salary**: £10.62 per hour

**Benefits**:

- Employee discount
- Life insurance
- Sick pay

Schedule:

- Day shift

COVID-19 considerations:
We place the utmost importance on the safety and wellbeing of our team members and customers. Our health and safety measures are constantly monitored to reduce the risk associated with the presence of COVID-19 in line with Government guidance.

Work Location: In person

Reference ID: Veg Patch Online


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