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Operations Supervisor

4 months ago

Glasgow, United Kingdom North Air Full time

**Job description**

**About Us**:
North Air is responsible for providing into-plane services on behalf of major oil companies. We operate at 20 locations across the UK, where we carry out approximately 300 000 fuelling’s per year and manage fuel farms on behalf of our customers. We aim to provide safe, reliable, and efficient into-plane services to our customers' satisfaction.

North Air places significant emphasis on attracting and employing people who can demonstrate a commitment to Safety, Working Together, Integrity, Encourage and Respect, our Core Values which are key to the success of North Air in providing Fuelling Excellence.

**The Role**:
This role will operate between the Operations Manager and Operators, being responsible for communicating organisational needs, overseeing employees' performance, providing guidance, support and identifying the development needs of the operational team.

Operations Supervisors are also responsible for the day-to-day supervision of the company’s airport fuelling operations, ensuring our customer requirements for fuel quality, safety, environmental protection, and service levels, are met.

The salary for this role is dependent on experience, there is also an annual shift allowance of up to £4,000, paid monthly.

**About You**:
You will have a strong supervisory background ideally in the Aviation sector or a similar fast paced industry, you must have demonstrable experience of managing large teams including, absence management, performance management, employee relations and other staff management activities. The role will also involve customer contact so excellent communication skills combined with an ability to develop strong relationships with customers and stakeholders, is a must.

You will be responsible for ensuring that safe operations are maintained through correct working procedures and will encourage and inspire team members to follow North Air safety initiatives at all times.

You will be a team player and someone who is prepared to challenge the status quo, bringing new ideas and solutions, in order to support development of the Operation.

This is not an exhaustive outline of duties, and the post holder may be expected to carry out other activities as identified by the company.

**Skills & Experience**:
**Essential**:

- HGV Class C+E Licence
- Ability to coach, lead and direct others
- Strong influencing skills
- Clear communicator
- Good understanding of employment conditions
- Supervisory/management experience

**Desirable**:

- Aviation or similar industry experience
- CMI Level 5 or similar leadership qualification an advantage

**Job Types**: Full-time, Permanent

**Salary**: £41,000.00-£43,000.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Gym membership
- Health & wellbeing programme
- On-site parking

Schedule:

- Day shift
- Night shift
- Weekend availability

Application question(s):

- Have you first line managed a team of 20+ staff?

**Experience**:

- Management: 5 years (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Application deadline: 14/09/2023
Expected start date: 01/11/2023