QA Order Closer

6 months ago


NewcastleunderLyme, United Kingdom Radwell International Full time

_**Job Title - QA Order Closer**_
- **Location - Newcastle Under Lyme (ST5 9QZ)**_
- **Hours - Monday - Friday, 09:00 - 18:00 (1 hour lunch break, 40 hours per week)**_

**About us**

As the world's leading provider of spare parts and repair solutions in industrial electronics, robotics and automation, we have been supporting our customers in maintaining their systems for more than 40 years. Thanks to our constantly growing stock of currently more than 35+ million parts globally and decades of cooperation with well-known manufacturers, our customers benefit from comprehensive solutions and fast response times. We are currently represented worldwide, our HQ is in New Jersey, USA.

**About the Role**

Are you ready to thrive in a dynamic production / warehouse setting and contribute to the success of a global industry leader? Radwell International is seeking a proactive, organised, and motivated individual to join our vital Order Closing team in the heart of the Radwell operation in Newcastle-under-Lyme.

Sound Interesting? Here is what we can offer you
- 25 days annual leave plus bank holidays.
- Opportunity to learn and develop, undertaking tailored courses and training.
- Access to our benefits portal with a wide range of offerings from high street to local discounts including reduced car valets whilst you work
- A company passionate about wellbeing: 24/7 free EAP helpline, free counselling sessions and access to trained Mental Health First Aiders.
- Free tea and coffee
- Free on site parking
- Celebration of National Engagement Days such as Employee Appreciation Day and a company passionate about supporting charitable work.
- Monthly bonus based on performance.

This role has been created with the following person in mind:

- The role mainly consists of inspecting all items sent from internal departments, processing these orders, and passing them on to the shipping associates. A keen eye for detail is of the utmost importance
- On a daily basis, you may also be raising issues around import/export regulations, passing on specific customer requests or following up with internal teams where items do not match the order specification. Team work and problem solving are key skills we are looking for.
- You will need to have excellent people skills and offer a high level of service and accuracy that Radwell is well known for.
- You will have your own duties and responsibilities to work with, but will be working as a part of a wider team to work towards deadlines and goals. Being able to manage your workload and prioritizing accordingly is a crucial part of this role.

**Essential Criteria**:

- GCSE Grade 5 (C) or equivalent in Maths and Science
- Strong computer proficiency, able to learn and operate new software.
- Ability to work in a fast paced environment
- Detail oriented
- A problem solver working on own initiative
- Good communication and customer service skills

**Desirable Criteria**
- Technical or Industrial product knowledge

QA Order Closer is sometimes known as: Order Finalisation, Order Completion Specialist, Quality Assurance Specialist, Order Fulfillment, Quality Control, Quality Control Associate.

**Job Types**: Full-time, Permanent

**Benefits**:

- Additional leave
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Employee mentoring programme
- Free parking
- On-site parking
- Referral programme
- Sick pay

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

Supplemental pay types:

- Commission pay

Ability to commute/relocate:

- Newcastle-under-Lyme: reliably commute or plan to relocate before starting work (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person


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