Projects Coordinator

3 months ago

Hemel Hempstead, United Kingdom OmniRMS Full time

**Projects Co-ordinator| Hemel Hempstead | £26,000 | Social Housing**
- One of UK’s leading Property Maintenance companies are currently looking to recruit a Projects Co-ordinator to work at one of their Social Housing contracts based in Hemel.
- To provide an effective and efficient administration service and to support the work of the Scheduling, Voids and Operational teams. To liaise with client and tenants and attend meetings as required.

**ACCOUNTABILITIES (Main tasks / responsibilities).**
- Being a point of contact for the client and customers, promoting good working relationships with colleagues, clients and other stake-holders
- Supporting the operational teams to ensure that works are managed in accordance with contract requirements.
- Liaising with the Scheduling Team to allocate the Operatives to work.
- Ensuring prompt resolution of queries and complaints, so that commercial targets are met
- Putting safety and health at the heart of decision making, asking, listening and responding, creating an environment where ideas are freely expressed, and lessons learnt without fear of recrimination.
- Monitor overdue works against contract requirements and KPI’s / SLA’s
- Produce performance reports.
- Retrieve and input data into IT (internal & external)
- Develop lines of communication with client & customer needs
- Promote and develop best practice.
- Maintain a very high and professional relationship with client and colleagues.
- Cover scheduler’s as required.

**Qualifications/key experience**
- Excellent IT Skills, Microsoft office (essential)
- Good communication - interpersonal confidence at all levels
- Customer/Client facing experience

If you feel that your experience matches the above description, please feel free to send your CV across for review.

**Job Types**: Full-time, Permanent

**Salary**: Up to £26,000.00 per year

**Benefits**:

- On-site parking

Work Location: In person

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