Client Care Assistant
5 months ago
**Remuneration**
National Minimum Wage
**The Opportunity**
We are seeking a full time Client Care Assistant to join our Stoke Newington practice for 40 hours a week. This role will be supporting a team of Veterinary Surgeons, Nurses, and Patient Care Assistants.
We believe in exceptional care for both our patients and client.
As a Client Care Assistant, you’ll use your excellent customer service skills to welcome and assist clients before, during and after every visit. Although you don’t need to have hands-on experience working with pets, a love of animals and their welfare is essential.
From handling busy telephone lines and arranging appointments to taking payments, entering test results, and ensuring the consult rooms are fully stocked, you’ll enjoy a busy and varied front-of-house role. You’ll also take ownership of ensuring the reception and waiting areas always look their best.
**Key Benefits**
- Health cash plan from day one (covering dental, physio and optical services) with 24/7 Private GP Service.
- Life Assurance 3 x salary.
- Access to 24-hour counselling by phone or in person should you feel you need support.
- 31 days’ annual leave (including Bank Holidays) rising to 36 with length of service.
- An additional ‘Day for You’, a paid day’s leave for you to use as you wish.
- Interest free Season Ticket Loan.
- Cycle to Work scheme.
- Discounts on Medivet products and services.
**Role Accountabilities**
Exceptional care is at the heart of everything we do at Medivet. That’s the care for our patients, our clients and for each other - we really want to make a positive difference through every interaction we have.
In this role you will:
- Triage the impact of any emergency appointments, contacting clients to arrange an alternative appointment where necessary.
- Manage the practice diary to ensure appointment availability is aligned to best practice and available skillset.
- Ensure appointment slots are available for clients to book online.
- Carry out reception duties, greeting clients on arrival, and updating records.
- Process any repeat prescription order requests.
- Be an advocate of the Medivet Healthcare Plan, and complete relevant sign-up documentation with clients.
- Ensure online practice information is up to date, with accurate opening hours and current colleagues.
**Your Skills and Experience**
- Excellent client facing and reception skills.
- Experience of working as part of a team and building positive working relationships.
- Client care skills, with the ability to remain calm under pressure and be diplomatic when needed.
- Able to prioritise a range of tasks and own workload.
- Good numeracy skills, with the ability to manage payments and cash up.
- Experience in using online appointment booking systems.
- Administration skills and experience
- Trustworthy and responsible
Desirable:
- Previous veterinary receptionist experience.
- Social media/website content management.
**About Us**
Medivet is a leading veterinary care provider, with practices across the UK including a number of 24-hour veterinary centres and referral centres. We also have a growing presence overseas with practices in France, Germany and Spain.
We’re proud to support a large, connected and growing community of colleagues who provide exceptional care that’s always there. That’s more than a strapline for us, we truly believe every interaction we have matters and that we can make a real difference. This is as true for our colleagues as it is for our patients and clients. Being part of Medivet means being part of a forward-thinking and caring environment with the very best equipment and treatment options available, and the very best treatment for you as a valued member of the team.
This is the home of talented people like you who want to stand out in their field and whose compassion for animals goes way beyond their job. Join us and be part of our exciting plans for the future.
Job Reference: FR05211
-
Care Assistant
5 months ago
Hackney, United Kingdom Quality Care Services Full time**Reference**: LCEASTL1 **Location**: Hackney **Salary**: £12.20 - 12.68 per Hour **Job type**: Permanent **London Care**: **Hackney**: **Care Assistant** **London - Hackney, Newham, Beckton, East Ham, Finsbury Park, Harringay, Homerton, Lower Clapton, Manor House, Shacklewell, Stamford Hill, Stoke Newington, Stroud Green, Upper Clapton, Upton Park...
-
Care Assistant
6 months ago
Hackney, United Kingdom Parador Care Support Ltd Full timeAre you looking to expand your skills and enhance your career as a Personal Care Assistant? Parador Care Support is recruiting for a client in the E5 Hackney area. If you are interested in joining the team and helping our client, please do not hesitate to contact us by forwarding your CV. Parador Care Support is seeking Care assistants (preferably with...
-
Care Assistant
5 months ago
Hackney, United Kingdom Hartwig Care Ltd. Full time**Pay Rate: £12.94- £13.70** Hartwig Care is a London and Surrey based domiciliary care company that provide care for clients with a broad range of conditions, from the elderly and frail to persons with learning disabilities. Hartwig Care is currently looking for people who can work evenings and weekends in Hackney and the surrounding areas; Homerton,...
-
Care Assistant
5 months ago
Hackney, United Kingdom Hartwig Care Ltd. Full time**Pay Rate: £12.94- £13.70** Hartwig Care is a London and Surrey based domiciliary care company that provide care for clients with a broad range of conditions, from the elderly and frail to persons with learning disabilities. Hartwig Care is currently looking for people who can work evenings and weekends in Hackney and the surrounding areas; Homerton,...
-
Care Assistant
5 months ago
Hackney, United Kingdom Hartwig Care Ltd. Full time**Pay Rate: £12.94- £13.70** Hartwig Care is a London and Surrey based domiciliary care company that provide care for clients with a broad range of conditions, from the elderly and frail to persons with learning disabilities. Hartwig Care is currently looking for people who can work evenings and weekends in Hackney and the surrounding areas; Homerton,...
-
Care Assistant
6 months ago
Hackney, United Kingdom Hartwig Care Ltd. Full time**Pay Rate: £12.94- £13.70** Hartwig Care is a London and Surrey based domiciliary care company that provide care for clients with a broad range of conditions, from the elderly and frail to persons with learning disabilities. Hartwig Care is currently looking for people who can work evenings and weekends in Hackney and the surrounding areas; Homerton,...
-
Care Assistant
5 months ago
Hackney, United Kingdom Hartwig Care Ltd. Full time**Pay Rate: £11.75- £12.89** Hartwig Care is a London and Surrey based domiciliary care company that provide care for clients with a broad range of conditions, from the elderly and frail to persons with learning disabilities. Hartwig Care is currently looking for people who can work evenings and weekends in Hackney and the surrounding areas; Homerton,...
-
Care Assistant
6 months ago
South Hackney, United Kingdom Parador Care Support Ltd Full timeAre you looking to expand your skills and enhance your career as a Personal Care Assistant? Parador Care Support is recruiting for a client in the E5 Hackney area. If you are interested in joining the team and helping our client, please do not hesitate to contact us by forwarding your CV. Parador Care Support is seeking Care assistants (preferably with...
-
Care Administrator
6 months ago
Hackney, United Kingdom Mondonovo Care Limited Full timeMondonovo Care is looking for a Care administrator with a domiciliary care experience to work in a growing and expanding team. Hours 9.00am-5pm (flexible) plus on call service. **Key responsibilities**: Lead and develop the care staff team and to effectively allocate care assistants to customers. Make sure care and support is delivered on time, safely and...
-
Care Worker
5 months ago
Hackney, United Kingdom Mondonovo Care Limited Full timeRequired Care Workers living/working in Hackney and Newham and Enfield borough. **Job Types**: Full-time, Part-time, Temporary **Salary**: From £11.00 /hour Hours: Minimum of 36 hrs/week Assist clients to get up from bed, and prepare them for their day. washing, showering, oral care, grooming and all personal care. Continent management and...
-
Care Assistant
5 months ago
London Borough of Hackney, United Kingdom Quality Care Services Full time**Reference**: REF491G **Location**: London Borough of Hackney **Salary**: Mon £12.20, Sat £12.20, Sun £12.68. Payment for travel included in the pay rate. **London Care Limited**: **London Borough of Hackney**: **Company Description**:** Care Assistant** **Location**:E9 5SE **Pay Rate**:Mon - Sat: £12.20 per hour, Sun: £12.68 per hour. **Shifts...
-
Care Assistant
2 months ago
London Borough of Hackney, United Kingdom London Care Limited Full timeCompany Description Care Assistant Location: E9 5SE Pay Rate: Mon - Fri: £13.30ph, Sat: £13.23ph, Sun: £13.72ph Shifts Available: A range of flexible full-time and part-time shifts are available covering, mornings, evenings, weekdays and weekends. What we offer We’re creating brighter days. Fresh challenges. Exciting...
-
Veterinary Care Assistant
5 months ago
Hackney, United Kingdom Tame and Wild Full timeMy client is looking for a Veterinary Care Assistant to join their friendly in Blackheath. This role will be supporting a team of Veterinary Surgeons, Nurses and Patient Care Assistants. - 40-hour week - Shifts between 8-6:30 - Saturday 1:3 (8:30-1) Experience in this field is needed **Salary**: £20,000.00-£25,949.66 per year **Experience**: -...
-
Care Assistant
6 months ago
Hackney, United Kingdom Recruitment Professionals Full timeRecruitment Professionals are a leading Recruitment agency for the Health and Social Care sector. We are currently looking for several Care Assistants for a well established and reputable care home in Hackney. The care home has a good rating and the staff and management teams are very friendly, knowledgeable and work together well as a team We can help you...
-
Health Care Assistant
6 months ago
Hackney, United Kingdom Recruitment Professionals Full timeRecruitment Professionals are a leading Recruitment agency for the Health and Social Care sector. We are currently looking for several Health Care Assistants for a well established and reputable care home in Hackney. The care home has a good rating and the staff and management teams are very friendly, knowledgeable and work together well as a team We can...
-
Personal Care Teaching Assistant
1 month ago
Hackney, United Kingdom CV-Library Full timeAn OFSTED Outstanding secondary school in Hackney, East London, is looking for a Personal Care Teaching Assistant to start immediately. As a Personal Care Teaching Assistant, you will be working on a 1-1 basis with a student who requires personal care and other assistance throughout the day. This includes changing, bathroom assistance, academic support and...
-
Personal Care Teaching Assistant
2 weeks ago
Hackney, United Kingdom Veritas Education Recruitment Full timeAn OFSTED Outstanding secondary school in Hackney, East London, is looking for a Personal Care Teaching Assistant to start immediately. As a Personal Care Teaching Assistant, you will be working on a 1-1 basis with a student who requires personal care and other assistance throughout the day. This includes changing, bathroom assistance, academic support and...
-
Support Worker
5 months ago
Hackney, United Kingdom Parador Care Support Ltd Full timeAre you looking to expand your skills and enhance your career as a Personal Care Assistant? Parador Care Support is recruiting for a client in the E1 area. If you are interested in joining the team and helping our client, please do not hesitate to contact us by forwarding your CV. Parador Care Support is seeking Care assistants (preferably with experience)...
-
Support Worker
5 months ago
Hackney, United Kingdom Parador Care Support Ltd Full timeAre you looking to expand your skills and enhance your career as a Personal Care Assistant? Parador Care Support is recruiting for a client in the E1 area. If you are interested in joining the team and helping our client, please do not hesitate to contact us by forwarding your CV. Parador Care Support is seeking Care assistants (preferably with experience)...
-
Care Assistant
6 months ago
South Hackney, United Kingdom Recruitment Professionals Full timeRecruitment Professionals are a leading Recruitment agency for the Health and Social Care sector. We are currently looking for several Care Assistants for a well established and reputable care home in South Hackney. The care home has a good rating and the staff and management teams are very friendly, knowledgeable and work together well as a team We can...