Digital Platform Apprentice

3 weeks ago

Hatfield, United Kingdom Computacenter Full time

Hatfield
- 207102-en_GB
- **Life on the team**

**Salary**: 17,000

**Start date**: 2nd September 2024

**Apprentice qualification**: Level 3 Salesforce Administrator Apprenticeship with LDN

**Programme length**: 18 Months

**Location**: Hatfield

As an Apprentice Salesforce Administrator, you will have the chance to work alongside a team specialising in the Salesforce tool. Salesforce is a Customer Relationship Management (CRM) system which you will gain a certified qualification within the training programme. During this apprenticeship you will contribute to real business solutions and have a unique opportunity to gain valuable insights and hands-on experience while working closely with multiple team across Computacenter.

You’ll work within an inclusive and supportive environment where we make sure everybody feels welcome and included. And if there’s anything you’re not sure about, a colleague will be happy to answer any questions you might have. It’s how we all grow and learn.

**What you’ll do**

For the duration of your programme, you will be studying towards a Level 3 Salesforce Administrator Apprenticeship. Throughout your apprenticeship you will dedicate 80% of your time in work and 20% studying toward your qualification.

The role will be working alongside our existing team based in the UK, US and India to gain a deep understanding of the Salesforce platform. Assisting the team in supporting users around the world. You will have a focus on helping to:

- Resolve incidents by reproducing them on test platforms and recommend appropriate solutions.
- Participate in day-to-day activities, including team and project meetings.
- Contribute to implementing best practices for Salesforce’s tool maintenance.
- Engage in workshops to gather and understand business requirements.
- Receive mentoring while working towards industry recognised Salesforce Administrator Certifications with time given for self-study using Salesforce’s Trailhead Platform.
- Gain knowledge around executing codes to Salesforce environments.
- Learn how to effectively manage users in day-to-day incidents.

**What you’ll need**

As you can tell this exciting role will give you a lot of skills and knowledge, but we do have some requirements upfront. As well as a strong interest in IT you should be able to demonstrate the following;
- You will need to have achieved GCSE’s in Maths, English Language GCSE grade 4/ C or above. If you do not hold these grades in both English and Maths, we can support you to gain this by the time you complete your apprenticeship.
- Enthusiastic and eager to learn.
- Passionate about technology and its potential to drive business success.
- Strong problem-solving skills and attention to detail.
- Excellent communication and teamwork abilities.
- Self-motivated and driven to take ownership of personal development.

Please note that for successful applicants, offers will be conditional on passing additional eligibility checks with our training provider which will include a Maths and English assessment and a review of any previous qualifications you hold. Due to the funding requirements of the apprenticeship, applicants must not already hold a Digital Platform or Salesforce Level 3 or above standard, GNVQ, BTEC or equivalent qualification to be eligible for this programme.

**Why you should choose us**:
**Earn & learn**:
Benefit from a competitive salary as you develop your skills and proficiency towards your chosen profession. And as well as your salary, all costs associated with your training will be paid for by us.

**Freedom & trust**:
You’ll have the support on hand when you need it and the autonomy when you don’t. Feel right at home in an environment where you’re able to work with freedom and flexibility, and trusted to manage your own work.

**Make a real contribution**:
By joining a Computacenter apprenticeship scheme, you’ll have the opportunity to make a real contribution to our business. You’ll spend about 20% of your time on a mixture of formal training, coaching, and work-shadowing. The rest of the time you’ll learn by doing real, hands-on work.

**Showing appreciation & having fun**:
Great performance is recognised, so too is the willingness to help others. Our Bravo awards and Long Service Awards Scheme are just a taste of how we say thank you for a job well done. And when it comes to recognising success, we love to celebrate. Our company and team events are legendary

**Working with the best**:
Over 1,300 technology consultants, 900 project managers and 3,200 systems engineers come together to form our highly regarded professional services community. You’ll find they’re a close-knit team, where mutual trust and collaboration is the norm.

**Sharing knowledge**:
We organise several events and initiatives, such our UK Professional Services Conference and ‘Lunch and Learn’ sessions, that bring together the brightest minds in the business. Here you can learn new

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