Legal Recovery

2 weeks ago


Guiseley, United Kingdom Utility People Full time

**Summary**: We are looking for a Legal Recovery & Collection Advisor to join a leading energy supplier, assisting the Head of Operations and Head of Credit Controller. In this role you will be responsible for
**managing the legal recovery and collection processes**, including ongoing active credit and company status monitoring, insolvencies, and liquidated companies, ensuring timely and efficient resolutions. To be successful in this role you will need
**a minimum of 3 years of experience** in a legal recovery and collection’s role and have a
**Key responsibilities**:

- Review and manage customer accounts in compliance with policies and procedures
- Work with customers to establish payment plans and negotiate settlements
- Work with solicitors to manage legal proceedings
- Manage insolvency and liquidated company cases
- Conduct ongoing active credit and company status monitoring to identify and mitigate risk
- Review and respond to legal correspondence and court orders
- Work with Third parties warrant officer/MOP to manage the isolation diary
- Ensure compliance with all legal requirements
- Support the wider Credit Control team day to day where necessary

**Skills and experience required**:

- Minimum of 3 years of experience in legal recovery and collections role or a similar role
- Energy experience desired
- Strong knowledge of legal and regulatory requirements related to debt collection in the UK,
- Ability to communicate effectively with customers, solicitors, and collection agencies
- Strong analytical and problem-solving skills
- Ability to work independently and as part of a team
- Strong organizational and time management skills