Telephonist

2 weeks ago

Liverpool, United Kingdom Liverpool University Hospitals NHS Foundation Trust Full time

Job Summary To act as the first point of contact for Trust enquiries through the provision of a telephony service. To respond the Trust emergencies through the service and action accordingly Key responsibilities Emergencies: Respond to all emergency calls and keeping associated records. Initiating emergency teams via bleep voice calls Maintain operator directory To answer and extend all calls on the main and emergency telephone systems and to answer enquiries from callers Paging Systems : To operate and monitor the internal paging system and to initiate both internal and external paging calls maintain pagers as necessary keep associated records. Fault reporting.

Training To assist and co-operate with the Deputy Switchboard Services Manager as necessary to ensure the adequate training of new staff. Rotas Ensure Daily on-call rotas of Medical staff and other staff is maintained In accordance with information provided by the various Directorates and departments. Please refer to the full Job Description.

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