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Customer Service Apprentice
3 months ago
**Customer Service Apprentice**
**ENTRY LEVEL - NO EXPERIENCE NECESSARY**
**Minimum Wage // Office-based**
Are you looking for the chance to start a progressive career in office-based employment, with excellent benefits and the chance to grow your career within a specialised sector? If so, I am currently recruiting for a rapidly expanding UK healthcare provider who want a interpersonal and organised individual to join their Customer Care team.
**Responsibilities: -**
- Assess claims, following specified processes and procedures to meet individual and team performance and quality targets.
- Follow internal fraud detection procedures and refer any possible fraudulent or incomplete claims to the Verifiers for confirmation.
- Ensure interactions are logged accurately and all systems are updated accordingly.
**Key Skills: -**
- Musthave GCSE in English and Maths (grade 4/C or above).
- Enthusiasm to work in a fast-paced customer service environment.
- Ability to multi-task and work under pressure, whilst delivering a high standard of customer service and achieving set targets.
- Decision making skills.
- Strong data input, administrative and organisational skills.
**Job Types**: Permanent, Apprenticeship, Full-time
Schedule:
- Day shift
- Holidays
- Monday to Friday
Ability to commute/relocate:
- Crewe: reliably commute or plan to relocate before starting work (required)
**Education**:
- GCSE or equivalent (required)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
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