Receptionist
6 months ago
The Women’s Health Division is seeking to recruit an experienced, highly motivated and enthusiastic Receptionist to join their busy outpatient team at the Elizabeth Garrett Anderson Wing.
The Receptionist for Outpatients reports to the Outpatients Service Manager. The post-holder has the following responsibilities: The job description includes a comprehensive list of duties including;
Welcome patients and visitors into the department, ensuring they are made to feel comfortable and are treated with kindness, respect and dignity
Provide a high quality, comprehensive range of administrative and reception duties.
Deliver an excellent patient and user experience, by meeting and greeting patients, visitors and colleagues, registering patients and booking appointments in a timely and efficient manner.
Work with the multidisciplinary team to ensure the smooth running of the department.
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.
We provide first-class acute and specialist services across eight sites:
University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
National Hospital for Neurology and Neurosurgery
Royal National ENT and Eastman Dental Hospitals
University College Hospital Grafton Way Building
Royal London Hospital for Integrated Medicine
University College Hospital Macmillan Cancer Centre
The Hospital for Tropical Diseases
University College Hospital at Westmoreland Street
We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.
At UCLH, we have a real ‘One Team’ ethos, and our values - safety, kindness, teamwork and improving, are central to the way we work. This is supported by our staff, who voted us as the #1 NHS Acute Trust to work for in the whole of England.
For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.
We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.
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