Trainee Marketing Assistant
2 weeks ago
We are seeking a highly motivated Marketing Assistant to join our team. As a Marketing Assistant, you will play a crucial role in supporting our marketing efforts and helping us achieve our business goals. This is an exciting opportunity to gain hands-on experience in various aspects of marketing and contribute to the growth of our company.
**Responsibilities**:
- Provide accurate information and assistance to customers regarding products, services, and policies
- Resolve customer complaints and escalate issues as needed to ensure timely resolution
- Identify and implement process improvements to enhance the customer experience
- Collaborate with other team members to achieve departmental goals and objectives
- Maintain detailed records of customer interactions and transactions
**Qualifications**:
- High school diploma or equivalent required; Bachelor’s degree preferred
- Previous experience in customer service or related field preferred
- Excellent communication skills, both written and verbal
- Strong problem-solving abilities and attention to detail
- Ability to multitask and prioritize tasks in a fast-paced environment
**Job Types**: Full-time, Permanent
Pay: From £24,959.53 per year
**Benefits**:
- Company events
- On-site parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- Newcastle upon Tyne: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
Application deadline: 29/05/2024
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