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1st Line IT Support

4 months ago

Alderley Edge, United Kingdom Talent Finder Full time

**1st Line IT Support | Alderley Edge, Cheshire | Monday-Friday 9am-5pm | Hybrid working will be introduced | £22,000 per annum**

Our client is dedicated to the supply and support of leading-edge software solutions to auto repair and associated industries.

Now installed in over 700 bodyshops across the UK and Europe and with customers ranging from large independent groups, franchise dealerships and fleet managers, to small independent bodyshops. Our client is the bodyshop system of choice for those who wishto lead the way in the auto repair industry.

You will have at 1 years + experience within the support sector and be highly motivated person; eager to come in and build on your expertise in the support sector and complement the existing team.

This is an excellent opportunity for a support engineer to progress within this dynamic and rewarding company.

Hybrid working will be introduced when training is complete which will consist of 2 days at the office and 3 days at home.

**Are you the right person for the job?**
- Windows 7,8 & 10 Administration & Support
- Strong communication and customer service skills
- Able to install, configure, and upgrade software
- Experience with Windows XP, Vista, 7, 8, 10, Office 2003 - 2016 problem solving
- Some experience in PC hardware troubleshooting and problem solving
- Microsoft Office 365 experience would be an advantage

**What will your role as a 1st Line IT Support look like?**
- Qualifying and documenting the problems raised by clients
- Responsible for handling support of service requests which relate to all various technologies including workstations, servers, networks, and in-house specific software

**What can you expect in return?**
- Free Parking
- 25 Day holiday entitlement (20+1 each year of service) + Bank Holidays off + Birthday off
- Training and development
- Progression

**What’s next? It’s easy Click “APPLY” now We can’t wait to hear from you