Counter Sales

3 months ago


Salfords, United Kingdom Lawsons Whetstone Full time

**About Lawsons**

Lawsons is the UK’s largest independent fencing, timber and builders’ merchants and now boasts 37 branches, 700 employees and £200 million turnover, founded in 1921 and operates across London and the South East of England.

**Job Purpose Statement**

To grow branch sales and margins, by proactively chasing sales opportunities, finding new business and developing relationships with new and existing customers.

**Working Hours - Monday - Friday 07.30 - 17.00 plus 1 in 2 Saturdays 08.00 - 12.00 = 44.5 hours per week.**

**Branch Postcode - RH6 8PP**

**Key Accountabilities**:
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- Help to exceed branch Sales, Margins, and Gross profit
- Comply with company audit requirements
- Carry out and comply with the company end of day cashing up procedure
- Respond positively and effectively to customer's needs
- Agree the best possible margin when negotiating with customers in line with branch budget and KPl's
- Cultivate and maintain exceptional standards of customer service and ensuring Lawsons Best Practice, Standards and Company Policies are met
- Deal with customer complaints effectively, pleasantly and in a timely manner
- Assist in the company stock counts
- Ensure that stock levels are maintained and merchandised
- Build rapport, be polite and courteous to customers
- Be vigilant to prevent loss of product by theft etc.
- Be vigilant and to report any Health & Safety issues to the Line Manager immediately

**Person Profile**:

- Experience in Sales in a Builders Merchants (Essential)
- Demonstrates a positive, friendly and stable attitude
- Is prepared to develop a knowledge of the company, its products and the elements required to be successfully employed in the business
- Someone who will promote and adhere to the company's cultures, values and professionalism
- Good interpersonal skills, confidence and ability to approach customers
- Excellent communicating, influencing and negotiating skills

**What is in it for you**
- Salary range from £25,000 - £27,500 depending on experience
- Company Bonus
- 23 Days Holiday + Bank Holidays
- Pension Scheme
- Death In Service Scheme
- Employee Assisted Programme