IT Admin

Are you passionate about and looking for a fast-paced rewarding job that comes with excellent training and great opportunities for further development? At Optimal Future, we are continually evolving and embracing new technology.

At Optimal Future, we know what it takes to deliver exceptional care, but we also know how important it is to support our team who constantly go above and beyond every single day for our clients.

**Duties**:

- The role of the IT Admin & Compliance Officer is pivotal in supporting front-line care staff in the delivery of high-quality care to patients in their own homes.
- You will ensure all quality documentation is checked, logged, filed, and tracked on our systems as it is completed by the field-based team.
- You will track upcoming quality reviews for both clients and carers and ensure these are communicated to field-based staff in order to complete the reviews in a timely manner.
- You will ensure IT equipment and software used by care staff are optimized to enable them to provide our patients with quality person-centered care.
- You will maintain an asset register in order to track all devices, and software licenses.
- You will aim to minimize the adverse impact of incidents and problems on the business and seek to prevent the recurrence of any such incidents.
- You will be the first port of call for IT support and responsible for all aspects of the IT support desk and ensuring the end user receives outstanding customer-focused service.

The post holder will be a confident communicator with staff, who will have varying levels of IT knowledge with Excellent Excel skills

Call us at 07394 560 831 to arrange an interview or drop us a text and we will get back to you at your earliest convenience.