System Trainer

3 weeks ago

Wolverhampton, United Kingdom Bromford Full time

Here at Bromford our purpose is to invest in homes and relationships so people can thrive. We believe it is our customer’s basic right to have a home that is safe, secure and warm. We won’t compromise on ensuring our homes are all of this and more. We want to provide homes that customers are proud to live in, that work for them and their family and are the springboard they need to achieve their aspirations - not a barrier. We currently own 45,000 homes, housing over 100,000 customers across Central and Southwest England.

As a Systems Trainer, you will become a valuable member of our learning and development team, utilising your expertise within Dynamics 365 Finance and Operations to support the business through a period of transformation. You will scope, design, develop and deliver unique and engaging learning content for colleagues. Working alongside Change Managers and SMEs to prepare impacted teams for day one readiness and hypercare support to embed new ways of working after systems go live.

By establishing key relationships with programme and business teams, you will incorporate up-to-date business processes and best practice to improve the learning experience related to D365 Finance and Operations and CRM for colleagues. You will produce materials to support delivery methods which may include, but not limited to, face-to-face classroom, virtual classroom, webinar presentations, videos and workshops to meet the requirements of your audience.

We are looking for someone who has:

- Experience of working in a fast paced and dynamic environment, managing and achieving deadlines
- Experience of scoping, designing, delivering and facilitating systems-based learning interventions and creating step-by-step systems guides
- Experience in delivering both virtual classroom training using MS Teams and face-to-face classroom training
- Familiarity with all aspects of the training life-cycle

As this is a roaming role there will be a mix of office and home working, but we have offices in Lichfield, Wolverhampton, Tewkesbury and Chipping Sodbury.

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