Caseworker (Midlands)

3 weeks ago

West Midlands Region, United Kingdom Forces Employment Charity Full time

**Caseworker**

**Job Role**:
Forces Employment charity offer a specialist programme which supports Veterans in the Justice System who may be vulnerable, socially isolated, or need support to live or maintain a law-abiding life.

**Principal Responsibilities**:

- Contact all clients within 48 hours of allocation.
- Undertake needs assessments and develop support plan within 5 days of allocation
- Carry out an assessment using the Outcome Star, understand and record Employment and Housing status, and other assessments as required by the Regional Manager. Review assessments at 3 monthly intervals to understand and demonstrate progress.
- Work with and empower client to engage with the support plan and goals agreed during their needs assessment.
- Produce written report when requested highlighting support given to client and level of engagement.
- Work as part of a team, together with Justice staff and partner organisations providing specialist support to your client.
- Support the regional manager and national manager to create and maintain strong working relationships with referring organisations in your region, including the Police and NHS Liaison and Diversion.
- Deliver emotional and practical support to veterans working with partner organisations to provide specialist support for each individual.
- Ensure that all activity is recorded on Salesforce case management system (CMS).

**PERSON SPECIFICATION**

**Essential Competencies**:

- Highly motivated and independent, capable of working remotely across a wide geographical area.
- Resilient and able to work with individuals with complex needs and cope with the rigors that arise from working with veterans in the justice system.
- Ability to collaborate effectively with internal and external stakeholders.
- Highly organised with strong IT skills and experience of using Case Management Systems
- Commitment to working with each client without prejudice and in an equitable manner, including those who are arrested for violent or sexual offences.
- Driving licence and use of own car.
- Empathy with and a good understanding of ex-forces personnel and the challenges they can face.
- Strong communicator.

**Desirable Competencies**:

- Experience of using Outcomes Star.
- A working knowledge of the Justice system and experience of working with offenders or ex-offenders.
- Experience of serving in the Armed Forces.

**To apply, please submit your?CV and cover letter by Midnight 24th February 2023.**

**Interviews to be scheduled for the week commencing the 6th March 2023.

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