Service Operations Director
2 weeks ago
As the **Service Operations Director** you will be responsible for leading and managing the Service Operations team and Equipment Operations team, to ensure efficiency in processes and delivery of the annual business plan.
- Ensure the necessary field operations resources required to support growth targets are in place, including developing and maintaining pools of service and installation subcontractors
- You will monitor and review weekly, and monthly KPIs and take appropriate action to improve performance where necessary
- You will support and encourage a proactive commercial culture in the Operations teams to maximise sales and revenue opportunities and ensure that optimum operational processes are established and followed with emphasis on daily routines and discipline
- Responsibility for the implementation of continuous improvement and a consideration effectively collaborate with colleagues from our Supply Chain organisation to minimise the operational costs
To be successful in this role of **Service Operations Director** we would love to speak to anyone who has experience of:
- Demonstrate a prolonged period of success in a similar senior role
- Experienced in service operations both internal and external
- A high standard of commercial awareness
- Motivational and coaching skills
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Service Operations Director
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