Customer Service Advisor

3 weeks ago


Birmingham, United Kingdom Pertemps Birmingham Commercial Full time

Key duties of the role include:

- Carry out unscripted telephone calls therefore the ability to lead a call is essential
- Answer customer queries in relation to product specifications
- Booking appointments
- Complete data cleaning activities
- Carrying out market research into various industries
- Increasing awareness of brands/products
- Accurate data entry skills
In order to be considered for this role you will require:

- Good telephone manner
- Ability to work within a target driven environment
- Time management skills
- Client liaison and good customer service skills
- Computer literate including proficiency in MS Word, Excel, Outlook and Access
- Planning and organisational skills
This position is offering working hours of 8.30am - 4.30pm Monday-Thursday and 8.30am-3.35pm on Friday’s and offering a competitive hourly rate of between £10-£12 per hour.



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