Export Agent

4 weeks ago

Crawley, United Kingdom Kingsgate Recruitment Full time

**Supreme Recruitment: Pet Travel Specialist**

**Position: Pet Travel Specialist (Export agent)**

**Location**: Crawley

We are seeking a passionate and dedicated Pet Travel Specialist to join our clients Pet Export team in Crawley. As a Pet Travel Specialist, you will be responsible for facilitating the seamless relocation of animals from the UK to destinations across the globe.

**Responsibilities**:

- Provide guidance, pricing, and information regarding pet travel to potential clients.
- Familiarize yourself with airline requirements, industry procedures, and destination country regulations.
- Coordinate flight bookings and prepare necessary travel documentation.
- Liaise with third-party entities such as boarding kennels and veterinary practices.
- Demonstrate exceptional communication skills to interact with clients and colleagues effectively.
- Thrive in a fast-paced environment by remaining proactive and adaptable.
- Exhibit strong organizational and time management abilities to manage client bookings efficiently.
- Pay meticulous attention to detail to ensure every aspect of the pet relocation process is meticulously planned.
- Demonstrate dedication to providing compassionate customer care and exceeding client expectations.
- Convey confidence and professionalism to reassure clients throughout the pet travel process.
- Utilize your love for animals to empathize with clients and address any concerns they may have.

**Requirements**:

- Proficiency in Microsoft Word and Outlook (Experience with Excel is advantageous).
- Previous experience in pet travel, freight, exports, or customs.
- Strong English grammar, spelling, and literacy skills.
- Prior experience working in an office environment.
- Passion for animals and experience with pets preferred.

**Benefits**:

- Full-time permanent position (40 hours per week, Monday to Friday, 09:00-18:00 with 1-hour unpaid lunch).
- 20 days holiday plus 8 bank holidays.
- Company laptop provided.
- Starting salary £25,000 - £27,000 depending on experience with a 3-month probation period.
- Upon completion of probation and full training:

- Company pension scheme.
- Some evening/weekend on-call work (additional pay) split between department members with the option to work from home.
- On-call phone provided.
- Monthly layered 'paid up' target bonus.

**Salary**: £25,000.00-£27,000.00 per year

**Benefits**:

- Company car

Schedule:

- Monday to Friday

Work Location: In person

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