Stewardship Officer

3 weeks ago

Swindon, United Kingdom National Trust Full time

We’re expanding our newly formed Stewardship Team

We have a rare opportunity for an enthusiastic and experienced Donor Stewardship Officer to join our Stewardship team supporting the Trust’s latest acquisition: a highly significant house and garden in Surrey.

You’ll be joining at the start of this project, bringing this remarkable place to life for our supporters by creating inspiring donor journeys.

This is role is offered on a part time basis of 22.5 hours per week on a 24-month fixed term or internal secondment basis. Internally this role is known as Stewardship Officer.

What it's like to work here:The Trust is an exciting, diverse and vibrant place to work, and looks after some of country’s most beautiful and interesting places, bringing to life our work, and the properties in our care.

Your contractual location will be our head office in Swindon and there will be an opportunity to explore and agree hybrid working arrangements which strike the right balance for you and the Trust. There will be travel to our Head Office a minimum of one day per month, and to our London or Surrey hubs once per week.

What you'll be doing:You’ll deliver high quality communication and engagement activities to bring our Donors close to the impact they help us to achieve.

You’ll work in partnership with fundraisers to support first-class relationship management for a group of high-value donors (spanning individuals, patrons, corporates, trusts and foundations, and statutory funders).

Responsible for the delivery of Donor communications, you’ll develop inspiring and engaging impact reports and will act as stewardship lead for a suite of fundraising projects, gathering content from across the Trust to use for Donor Stewardship.

This role will work closely with all fundraising teams both centrally and regionally, with the Communications and Events teams, and with colleagues in our Gardens and Curatorial teams.

Who we're looking forYou can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what is possible. We’d love to hear from you if you have:

- Experience of delivering high-quality, creative Donor Stewardship, particularly for major Gift Donors.
- Experience of creating Donor communications and bespoke impact reports, on time and on budget.
- Experience in managing Principal Gift Donors.
- Passion for creating joyful Donor experience.
- Able to analyse data and report on findings.
- The ability to work independently, as well as part of a team, influencing stakeholders at all levels.
- A keenness to learn from the sector to bring excellence to donor stewardship programmes.
- Working knowledge of legislation, regulation and codes of practice applicable to fundraising, including GDPR and PECR.

Along with your CV please include a covering letter, outlining how your skills are relevant to the role.

The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Tax free childcare scheme
- Rental deposit loan scheme
- Season ticket loan
- Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most locations
- Independent financial advice

Requirements :Compliance.Eligibility to Work in the UK
Fixed Term p/t (24 mo)

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