Applications Trainer

1 week ago

London, United Kingdom Talent Agility Ltd Full time

Are you an experienced Trainer who:

- wants more than a 9-5 classroom training role
- takes a keen interest in new technologies
- is able to deal with complexity and
- has a “can do”, positive attitude

If so, we are recruiting for 2 trainers based in London and Scotland so if you would like to be part of our global Applications Training Team ?

Our client is a Future Facing firm. With 75 offices in 43 countries and 4,800+ lawyers worldwide, we combine deep sector understanding with a global overview, giving us the ability not only to see what's coming, but to shape it.

**About the Role**
- Deliver regular (weekly)classroom or remote Induction Training for new starters
- Deliver Applications Training and Support using a variety of delivery methods primarily: Remote “classroom “and 1-1 sessions, 1 to 1 at desk sessions, Short show and tell type sessions. - either on site or remotely
- Deliver firm wide project training as required including at short notice in
- Global remote delivery of training
- Working on design and delivery for training programmes
- Developing key relationships with individuals in practice groups, Business Services key contacts and Super Users in the UK and globally

Ensure best practice guidance is applied consistently across all sites

**About You**
- At least 4 years training experience
- Working in a professional/partnership environment will be advantageous but is not a prerequisite
- Experience with e-learning and learning management solutions desirable
- Formal training qualifications desirable TAP/COLF

Advantageous skills : knowledge of the following is highly advantageous but not a prerequisite
- Windows 10/11
- Full Office 365 suite of products
- MS Teams
- Surface Pro Devices
- Totara - LMS
- Electronic annotation software on various devices including Surface Pro’s and iPads
- Filesite (iManage) - Work 10 knowledge is highly desirable
- Elite 3E including paperless proforma
- Carpe Diem Time Recording
- Microsystems DocXTools
- PDF Compare Docs
- Winscribe digital dictation including mobile

**Personal Characteristics**
- Makes a full contribution to successful team performance
- Has excellent interpersonal and communication skills
- Ability to engage with individuals at all levels of the business in appropriate terms
- Demonstrates personal commitment to the decisions of the team
- Helps colleagues in all global locations when they are under pressure
- Focuses upon the requirements of the customer rather than personal training preferences
- Establishes priorities, tasks and work schedules in advance and in writing
- Clarifies the responsibilities of self and others, avoiding duplication of activity and wasted effort
- Delivers courteous and prompt service. Always delivers what has been promised to the agreed deadline
- Develops excellent understanding of individual customer needs and concerns and feeds this back into strategic priorities
- Takes personal responsibility for resolving user concerns including personally following up with other areas of Business Services if needed
- Has the ability to be flexible and adaptable, in particular with schedule and working patterns
- Is autonomous and self-directed yet seeks management guidance where necessary
- Has the ability to delegate effectively to an administrative resource yet maintain a complex schedule of courses and demands
- Is committed to continuing professional development given the speed of technological change in the sector

**Salary**: £55,000.00-£58,000.00 per year

Additional pay:

- Bonus scheme

Schedule:

- Day shift

Ability to commute/relocate:

- London, Greater London: reliably commute or plan to relocate before starting work (required)

**Experience**:

- training: 4 years (required)

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