Credit Controller

6 months ago


Liverpool, United Kingdom Marks Sattin Full time

**Credit Specialist**
**Liverpool**
**£25,000 per annum**

My high-profile client is looking for a Credit Specialist to become a valued asset of the Finance department, in the Credit Control team to support the ongoing finance processes. The role is based in Liverpool on a full-time basis (37.5 hours a week) with 3 days working from home available after the probationary period.

**Your key duties and responsibilities will include**:

- Managing and minimising aged debt, whilst striving to achieve monthly cash collection targets. Your key focus being on debt 90 days or over.
- Working within a medium sized team but being able to prioritise your own portfolio of work throughout the month, as well as adopting a collaborative approach with various teams across the business, especially Legal Ops.
- It is essential for you to have wide ranging current experience of dealing with complex clients - including being able to reconcile any discrepancies.
- The role will involve you working closely with the Billing team and Cashiers team, ensuring all teams work as part of a tight knit unit on an ongoing basis.
- Gaining knowledge of all billing requirements and key contacts for your portfolio of accounts.
- You are prioritising your workload throughout the month to hit debt reduction targets most effectively.
- Acting as a main point of contact for all Credit Control queries on your portfolio of clients.
- Sending out monthly client statements/letters.
- Handling disputed bills and negotiating to bring payment within the agreed terms.
- Providing accurate advice on billing queries and taking appropriate action.
- Maintaining accurate records of all chasing activity using the Accounts Receivable Collections System (ARCS).
- Distributing monthly reports to fee earners, keeping them informed of aged debt.
- Understanding of SAR rules on moving client account monies to clear bills.
- Regular meetings with Fee Earners to ensure all debts are managed and minimised.
- Maintaining the confidence of Fee Earners and Partners through positive results.

**Requirements**:
**Essential**:

- Wide ranging experience of handling a large volume of invoices.
- Excellent decision making and problem-solving ability.
- Experience of face-to-face exposure with senior people within a business
- Accuracy and attention to detail with an aptitude for reconciliations
- Strong organisational skills/negotiation skills and Excel skills
- Knowledge or awareness of the Chartered Institute of Credit Management (CICM)
- Knowledge or awareness of Chartered Institute of Credit Management Quality Award (CICMQ)
- Take a proactive approach and actions to resolve billing issues and to relationship building with the ability to manage difficult relationships.

**Desirable**:

- Experience collaborating with colleagues up to Partner level.
- Familiarity with 3E accounting system
- Familiarity with ARCS system

**As well as being immensely proud of the work they carry out for their clients and the culture they provide, they offer a wide range of benefits including**:

- 28 days' annual leave plus bank holidays (pro-rated for part time)
- Hybrid model after the probationary period (3 Days working from home)
- Healthcare cover/ Medicash
- Pension plan
- Life Insurance 4 x salary
- Interest free travel loan scheme
- Employee Assistance Programme including counselling, legal and consumer advice service.
- Discounted gym membership
- Discounted dental scheme.
- Cycle to work scheme.


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